8.2
Very Good
From 69 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.4

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Villa Bromo 31 by N2K
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Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Family Friendly (1)
Staff Friendliness (1)
Wifi (1)
Activity Option (1)
Ambiance (1)
Room Space (1)
Soundproof (1)
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Traveler Reviews Villa Bromo 31 by N2K

Number of reviews per page
20
40
Customer reviews
R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
very clean, not humid, soundproof. Wifi was a bit troublesome at first, but the staff were very good at fixing it👍 The air was quite cool, so the AC was rarely used. There were very few electrical outlets (must be alternated with AC, dispenser, etc.) It is recommended to bring a branched electrical outlet from home. The stairs need to be made a bit rough because the floor is quite slippery and a bit steep. The water heater is only on the 2nd floor. Unfortunately, there are lots of mosquitoes and small insects. What is very satisfying is the view from the 3rd floor. According to the experiences of other visitors, the view is 15 out of 10👍👍👍
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2 people find it helpful
A***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
Nice place with city view, good.
2 people find it helpful
Ahmad A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Villanya bagus, strategis, ada rooftop atas sehingga bisa lihat pemandangan, fasilitas lengkap dan berfungsi, pelayanan baik dan ramah, ketika ada trouble langsung didatangi petugas, mantap deh, kapan-kapan bisa booking lagi
2 people find it helpful
agus s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
The rooms are clean, and the service is ok.
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2 people find it helpful
deny e. h.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 100 week(s) ago
There is a rooftop so you can see the view of the stone city and the cool air.
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4 people find it helpful
Veronica L. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 101 week(s) ago
The stay experience was very disappointed, the water turned off from the center, okay, it's not the fault of the villa, so one night from the start of check-in at 7 pm until the morning at 9 am, the water just turned on, then at 3 am I had to deal with rats and cockroaches in the villa, one night's stay managed to get out with great difficulty 1 small rat which smelled super sewage and killed 4 large cockroaches and lots of small cockroaches, please the villa pays more attention to the cleanliness of the villa especially on the 1st floor pantry area, living room which turned out to be a nest cockroaches, and there was one mouse that came in from nowhere because the villa door was always closed immediately when a family member left or entered the villa, I have reported it to the villa and the villa promised that in the future they will pay more attention to the cleanliness of the villa from the animals who will be out at midnight.
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4 people find it helpful
Accommodation's Reply
04 Jul 2023
Thank you, sorry for the inconvenience, we will try to do better and fix the deficiencies in this villa, thank you.
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tika
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The villa is very comfortable, and the cleanliness is okay, the service is also good, the view is great, to the main square, the transport museum is not far
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5 people find it helpful
retno
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
The villa is clean, comfortable, the villa service is very fast, the residential area is quiet, the view on the balcony is great.
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4 people find it helpful
jimmy
icon-origin-TRAVELOKA
9.7
/10
Reviewed 106 week(s) ago
I am very comfortable with this villa, the place is clean, the service is good, the view on the 3rd floor, although not wide, is really great, thank you Traveloka.
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3 people find it helpful
Lydiawati
icon-origin-TRAVELOKA
6.3
/10
Reviewed 109 week(s) ago
Bangunan oke, ada air panas meski hanya di kamar mandi lantai. 2 saja, rooftop meski mini tapi cantik. Sayang kamar tidur & kamar mandi kurang terawat, ranjangnya banyak binatang kecil-kecil, jadi ga berani tidur di ranjang. Pemilik & penjaganya cukup ramah, sebenarnya bisa tukar villa lain yang 1 grup, tapi karena high season jadi banyak yang full.
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9 people find it helpful
dewi
icon-origin-TRAVELOKA
9.7
/10
Reviewed 147 week(s) ago
For the 5th time I have stayed at Bromo 31, the kitchen is clean, complete, ac 2, WiFi is smooth, there is an additional new building on the 3rd floor, there is a rooftop in Batu, the view is great. Friendly and fast service, thank you traveloka.
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11 people find it helpful
adhisti
icon-origin-TRAVELOKA
9.7
/10
Reviewed 147 week(s) ago
Great service, fast, I came at 11 pm everything was ready, the important thing is the cheap price, complete and clean facilities, I will definitely stay here again if I go to Batu.
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4 people find it helpful
ratna
icon-origin-TRAVELOKA
8.5
/10
Reviewed 147 week(s) ago
Vila yang sangat murah, bersih, TOP bagus banget fasilitas lengkap 2 ac wiFi lancar ada rooftop lantai 3 view istimewa sangat romantis. Pokoknya puas nginep di Bromo 31.
3 people find it helpful
Dyas M. H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 151 week(s) ago
Very disappointed. I rate 1 star! Very not recommended for spending the night with family. Home facilities are not well maintained. - The downstairs bathroom has no hot water. - The sink drain leaks, the water overflows. - Cooking utensils are not very well maintained. Until there is a dead cockroach. - How come the TV doesn't work. Please replace the old TV with a new one, the remote just keeps getting stuck, it's not clear. It's a waste to watch foreign TV channels, ordinary TV channels can't! - There is a dispenser but it's useless. Broken. - 2nd floor bathroom lights flickering, the impression is horror. The dispenser is not hot, 1 person is taking a shower and it's not hot anymore. - Wifi is slow like a snail. Faster using cellular data. Not really recommended for staying anyway. I am disappointed! This is the only time I'm disappointed staying in Malang. Think 1000 times if you want to stay here!
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4 people find it helpful
vallosa r. p.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 151 week(s) ago
Kebersihannya udah oke sih, villanya bersih. Cuma ada beberapa fasilitas ga bisa terpakai, contohnya dispenser bocor tapi ga di kasih tau sebelumnya sampe akhirnya kita nyalain paginya udah banjir itu rumah. Terus water heater dia panas cuma waktu di pake di awal doang, setelahnya airnya dingin dan ga bisa terpakai lagi. Lalu wastafel tempat cuci piring bocor, waktu kita mau cuci piring airnya ngalir dari bawah kitchen set.
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4 people find it helpful
Achmad S. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 184 week(s) ago
This accommodation is suitable for families because of complete facilities such as a family room, kitchen including equipment, 2 bedrooms, 2 KM/WC and carport. It's quite comfortable for families and the air is cool because it's at the foot of the mountain.
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3 people find it helpful
Difa R.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 191 week(s) ago
Terlalu sepi, dan ternyata kamarnya berdempetan sekali sama kamar satunya, tapi dibawah bagus, dan wifinya ga sampai di kamar
4 people find it helpful
nurul q. f.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 238 week(s) ago
Lack of recommending WiFi, the TV cannot be large, the smart TV just cannot function properly, the cleanliness is lacking in the kitchen drawer, there is a genuine cockroach, it is not really recommended, it is a bit disappointed too.
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8 people find it helpful
SHOFI SABIAN SJAM
icon-origin-TRAVELOKA
8.5
/10
Reviewed 243 week(s) ago
Clean place, friendly prices, perfect for relaxing for a moment.
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2 people find it helpful
ARIFIN N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 247 week(s) ago
The location is easy to reach, in a quiet residential location. The house was ready when we arrived. The receptionist / villa manager is responsive. The WiFi facilities are okay. Overall okay.
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11 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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