Thank you for the service of Kyodai Hotel

The hotel is comfortable, clean, and has lots of photo spots.

I booked a few guest rooms yesterday, and I was really disappointed. The shower water smelled of dirt, and the toilet bowl was yellow. It wasn't like that before; I'd often stay there when I was out of town. Now it's really disappointing.

Love the bathtub, room is clean and very nice view for deluxe, spacious room which is a plus. But the hot water is not hot in the nighttime; it works very well in the afternoon. One thing we don’t like is the water; it is not clear and has a quite a smell, which my husband hates the most. Need to upgrade the faucets and the toilets.

The staff was friendly, the room and toilet were clean. However, the room wasn't soundproof, so you could hear sounds from other rooms. It was noisy, especially since there was a discotheque next door. 🤭

The room wasn't very clean (lots of gecko and ant droppings), and the floor was bumpy and untidy. The bathroom faucet smelled rusty, and the hot water didn't work very well.

Our family enjoyed our stay here because of the comfortable atmosphere in the room. However, we didn't know how long the club next door had been operating. The club's activities were quite disruptive to our sleep, as the noise was so loud that our room vibrated. Hopefully, the hotel management will ensure the comfort of our guests, as the club next door can be quite disruptive, especially with children in tow.

I stayed here with my toddler. I'm a regular at this hotel. Unfortunately, this time, our sleep was disturbed by the noise and vibrations from the club next door. Hopefully, management will resolve this issue soon.

The tap water smells... I want to take a clean shower but it smells of earth.

At other hotels, check-out at 12 noon is still given half an hour, but this time I asked for 20 minutes and was given 15, but I bargained for 5 minutes 😱. After checking out, I handed over the key and then asked if my sandals were still there? This kind of service is not good.

Everything is okay, but there is not enough hot water.

The water in the bathroom is not flowing very smoothly.

The neighborhood is quiet but at night there is loud noise from the nightclub next door.

everything is pretty good..except the water. I use pure water but the smell and salty taste make it uncomfortable.but everything else is very good

The hotel is nice Japanese style and spacious too.

So, when I checked in at 4 PM, I asked if an extra bed was possible. The answer was that it was available for 150,000 Rupiah, and only available at night. Then, I happened to return at 11 PM, and all that was there was a very unfriendly security guard who said there were no staff and couldn't help with the extra bed. A hotel like this should have a receptionist on standby. And even worse, even if the staff had left, they would have at least confirmed with the guest whether the extra bed reservation was possible or not. If they were in a rush and wanted to go home, they could have just put in the extra bed, after all, we had already paid a deposit. And the reason was because of guest privacy, even though we had previously requested a doormat, the doormat was delivered when our room was empty. And worst of all, next to the hotel there was a nightclub that was incredibly noisy from night until 8 AM, with loud music that kept us and our children awake. Please improve the human resources and environment, and the way you serve guests.

It was a pleasant and comfortable stay. However, some of the room amenities were unusable and merely for display.

I wanted to ask for a reschedule due to a sudden work schedule but it was not responded to, in the end the ticket was forfeited and the other 2 rooms, I will not book at this hotel again.

The place is nice, the location is not far from the market

There was no receptionist on duty when checking out, it took almost an hour to be served, and even then it was served by a security guard.