Overall Ratings & Reviews Hotel O Surabaya near Pelangi Park formerly D'best Kutisari

Less in terms of cleanliness, services and facilities do not match the photos.

Overall everything is nice place owner dan staff nya ramah, dekat mesjid, laundry, tempat makan, hanya perlu maintenance saja untuk kamarnya, banyak debu sarang laba-laba dan kamar mandi nya kurang terawat, Point utama nya adalah segera dikoreksi untuk harga hotel-hotel khususnya dengan Label OYO yang ada di website karena banyak customer kecewa dengan harga yang tercantum di website tidak sesuai dengan saat check in, kita diminta tambahan biaya lagi, that’s all, thank you.

Clean, comfortable subscription here.

In App and in Location the price is different, in App 100k. And after coming to the location, they were told to add 50 thousand, the reason was because they had been told. Even though there was no notification . There is no soap, toothpaste, toothbrush, only 1. Towels. There is not even a mat.

The price does not match the application and there is no mineral water and toiletries (soap and shampoo).

The rooms are very spacious, the place is also very strategic, close to various people selling, in addition there is also a laundry. With private bathroom facilities, TV, cold AC and a supervisory and comfortable mattress, it's highly recommended. With a budget price that fits in the pocket. Recommended for backpackers or staying a few days.

It's like a boarding house for rent, the rooms are clean and spacious, when we arrived they were being renovated so it was a bit noisy the sound of the ceramic cutting machine, there was no hot water, you gave it a very secret and suitable for hiding.

The room is clean, comfortable, only if it can be given a sarong and prayer rug, and given directions (west) to make it easier to worship.

Clean room, spacious too, like it anyway 😍.

The location is strategic, the guards are also friendly but there are no facilities other than a bed. The towels were dirty, there were no trash cans and toiletries, and everything was dusty like it was uninhabited. Bathroom, shower everything is dirty.

Lebih dari jam 8 malam sangat susah jika mau keluar-masuk hotel oyo 179 ini, nomer yang terdaftar di aplikasi dan nomer yang ada di pihak oyo semuanya gak bisa di hubungi. Bagaimana jika kondisi urgent ataubgawat darurat? Ayo perbaiki kualitas hotel oyo 179, walaupun reception nggak 24 jam, tapi jika custumer mau keluar harus bisa, akses mudah dan ada nomer yang dapat dihubungi 24 jam.

AC dingin tidak maksimal, masih terasa sumuk. Tidak ada sabun dan lain-lain. Air panas tidak fungsi. Tidak ada air minum.

Was given a room that was not in accordance with the booking but we received the excuse from the other room keeper that it was full. Then when I was in the toilet I saw condom marks! Which meant the bathroom had clearly not been cleaned. Immediately we reported to the guard and were given another room and according to the type of booking (which means there are still empty rooms). 1. Dirty toilet 2. Dirty blankets 3. Small shower water 4. Service is not good (when looking at another room to change the guard said if you don't want this room the money is returned, and said if you want to book, check the room first. In my opinion and experience when seeing a good rating and reviews should be appropriate, and I am used to booking directly to pay, plus my position until 8 pm because I am from out of town. There I see the lack of ethics in trying to blame the customer. Hopefully this criticism can be taken positively for this inn and hopefully there is change.

the service is lacking .. drinking water .. the water tap is leaking

large . the room is nice. the water is not bad now + the ac is also now okay .. clean comfortable the guards are friendly.

Weaknesses: no soap and shampoo, broken cupboards, sink cannot be used. Pros: quite large parking, spacious room space. Curfew is applied during the Covid pandemic, a maximum of 9:30 a.m. after that the gate is closed. So if you want to go in and out of Malem2 it is quite difficult. thank you

According to the price, recommended. For improvement, it is necessary to add tissue in the room.

The check-in process is simple, satisfying, the room is spacious, spacious, the mattress is soft and it sinks. The bathroom is a bit singular, which is even more surprising, the roof is hollow but when the flashlight the inside bounces like a glass either a camera or material A thin and small blanket Can be toothpaste and soap and shampoo but soap looks like expired minus only 1 small towel and no hot water. The water is rather small, the TV is bad, there is no cable plus ants, the AC is cold. There are tables and chairs inside for relaxing. Info from employees at 10 o'clock the gate is closed because the local Rt cannot open so they cannot go in and out

Suggestions add a trash can and repair the sink.

The air conditioner is not cold and the water is not right.