PRIME TOWN - Posh & Port Hotel PHUKET

Explore PRIME TOWN - Posh & Port Hotel PHUKET
8.3
Very Good
From 550 reviews
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Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.2

People often mention about PRIME TOWN - Posh & Port Hotel PHUKET
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ระยะทางถึงใจกลางเมือง (8)
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ความเป็นมิตรของพนักงาน (7)
สภาพแวดล้อม (6)
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ระบบกันเสียงรบกวน (6)
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Traveler Reviews PRIME TOWN - Posh & Port Hotel PHUKET

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40
Customer reviews
O***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
Great! Very close to Central shopping mall. I've been here four times already. Last time I booked a penthouse suite by the pool with two rooms inside and three beds. This time it was full, so I got a penthouse suite upstairs not by the pool, but it had a huge bathtub that fit three people comfortably.
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Verified Traveler
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Staycation
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6.5
/10
Reviewed 6 week(s) ago
The staff were friendly and enthusiastic, but my experience during my 5-night stay here was that the power went out unexpectedly several times due to faulty key cards, and the rooms were not clean, from the bathroom to the bedroom. There were no toothbrushes, even though I booked at a reasonable price. The rooms were very stuffy and not well-ventilated. The only advantage was its proximity to the city center, making it convenient to go to markets and beaches.
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Verified Traveler
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10.0
/10
Reviewed 11 week(s) ago
Got the family room and we really enjoyed our stay there tho the rooms were a little smallish. They've got a decent pool, laundry facilities, gym and even a sauna. It's also so close to Central, we walked over a couple of times during our stay. Only issue is that the taxi's kept getting the wrong place from the map pin.
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C***n
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Leisure
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8.1
/10
Reviewed 16 week(s) ago
The hotel is located near CentralPlaza Lardprao. If you don't have a car, it's within walking distance. The most impressive feature is the hotel's beautiful swimming pool, which contrasts beautifully with the building's colors. However, I have to complain about the bathroom amenities. They look dirty and there's no facial tissue in the room, just a tissue roll.
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Yachi A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
There is a 24-hour reception. The accommodation is in the city and is inexpensive, but parking is quite limited.
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+3
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Non S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Accommodation near the mall, near the city, convenient travel, lots of parking.
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D***t
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Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Good location, convenient transportation, clean room, soft bed. The room is not very soundproof, quite noisy.
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L***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 23 week(s) ago
The hotel is located close to Central Market. The rooms are quite nice.
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SPCDML
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Clean, just a few hundred meters from Central Phuket, quiet room, very cold air conditioning, so cold you have to adjust it, clean bathroom.
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+2
1 people find it helpful
A***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
The swimming pool is clean and big. The room is clean and near many tourist attractions.
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k***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
Good hotel, large bedroom, clean, room size is quite big, near Phuket town, near 7-Eleven.
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1 people find it helpful
G***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 39 week(s) ago
Stayed at the hotel for 1 night. On the day of check-out, I forgot a 1-salung gold ring on the headboard and the table where the phone is placed. Initially, I called the front desk to check the items, but I received a message that the items were not found, so I agreed to go back and check again myself and check the CCTV. It turned out that the room was the first room with only one maid, but the staff did not press the maid for the truth. Instead, the staff said that the maid would never take the items because there is a service fee of almost 20,000 baht per month. Most of the valuable items that are found are always returned to the customer. However, the items that the staff claimed instead are usually items that can be tracked with GPS signals. The staff also said that the customer might have thrown them in the trash or put them in a bag, even though the CCTV footage showed that there were items when checking in. When leaving the accommodation, they did not put them out. The hotel did not press the maid for anything more personally. This stay shows a high level of insecurity. Now, we will search for the culprit to the fullest extent. Even though the staff said that “no one has reported anything more valuable than this,” the missing items always have more sentimental value than money. In this era when gold is expensive, it takes a long time to earn each baht to hear words like this.
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Accommodation's Reply
30 May 2025
Hello, customer. As the hotel has already explained to you, the hotel did not ignore the investigation and has cooperated with the police officers to submit all evidence on the day and confirmed to you that the police report was correct. The hotel took all staff to the police station to confirm its innocence. However, from checking both at the laundry shop and in the room, the hotel still did not find the items in the room. Normally, if it is found that something has been forgotten, even very personal items such as boxers or underwear, the hotel will contact the customer and return everything. The claim that the hotel only returned items with GPS is probably incorrect. Also, on that day, the hotel could not check whether the items were placed in the location that you reported because you did not have any evidence of the location of the items. Therefore, an accusation without clear evidence is incorrect. However, if it is found later, the hotel will contact you immediately. Thank you.
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Aisyah A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
It’s 15 minutes driving to old-town and 5 minutes walking to Central Phuket Mall. The room was clean and spacious for family of four. But if you are travelling with toddler, take different room type since the railing surrounded the bathtub is not safe enough for them.
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Sombhop S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 56 week(s) ago
The staff are lovely. The service is good and they are cheerful and friendly.
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3 people find it helpful
Andres C. E. E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.0
/10
Reviewed 64 week(s) ago
Location is terrible far from everything, had to pay one thousand bhats from airport to the hotel, it is in the midle of nowhere. Bad service they can't even provide extra water and they charge 1,000 bhats deposit.
5 people find it helpful
t***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 69 week(s) ago
Deluxe family room, large, comfortable, clean room.
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4 people find it helpful
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 72 week(s) ago
It's a pity that I had to go back in a hurry. I will definitely use your services again next time.
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pheerasak t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 73 week(s) ago
Good, convenient, close to Central, beautiful room like a condo, has a swimming pool.
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2 people find it helpful
W***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 79 week(s) ago
Comfort, homy, near food court.
4 people find it helpful
W***o
icon-origin-TRAVELOKA
9.1
/10
Reviewed 79 week(s) ago
Location near central phuket mall, lots of food.
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1 people find it helpful
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