Ilaya Hotel and Resort

Explore Ilaya Hotel and Resort
8.1
Very Good
From 106 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

7.8

Location

8.1

Service and Facilites

8.3

People often mention about Ilaya Hotel and Resort
All
Staff Friendliness (8)
Ambiance (7)
Surroundings (6)
Family Friendly (6)
Check-in/out Time (6)
Bedroom (6)
Wifi (5)
Activity Option (5)
Room Space (5)
Accessibility (4)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ilaya Hotel and Resort

Number of reviews per page
20
40
Customer reviews
Profile Picture
Adytia
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Clean hotel. Friendly and helpful staff. 15 minutes from Unsri.
Translated by Google Icon
See original
Find this review helpful?
C***a
icon-origin-TRAVELOKA
5.7
/10
Reviewed 13 week(s) ago
The room smelled, the toilet had very little water, and there was no restaurant for breakfast, so it was just fried rice delivered to the room. It certainly seemed like a poorly maintained and very quiet hotel, and it was quite a distance to get food.
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Armansyah
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 24 week(s) ago
The rooms are clean and comfortable, suitable for bringing family and there is a swimming pool.
Translated by Google Icon
See original
Find this review helpful?
R***d
icon-origin-TRAVELOKA
6.8
/10
Reviewed 28 week(s) ago
The hotel is a bit poorly maintained from the entrance to the parking lot.
Translated by Google Icon
See original
Find this review helpful?
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 34 week(s) ago
The location is quite strategic, the rooms are nice, the staff are friendly, the food is delicious, only the water in the bathroom is a bit small, otherwise everything is good.
Translated by Google Icon
See original
Find this review helpful?
A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
One word comfortable. spacious, safe for children. family friendly, clean pool, clean yard. very suitable for a family vacation
Translated by Google Icon
See original
+2
1 people find it helpful
Jefri G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 57 week(s) ago
Hotel staff is friendly, communication is very good.
Translated by Google Icon
See original
1 people find it helpful
Miesya M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 62 week(s) ago
The staff is friendly and the accommodation is cool
Translated by Google Icon
See original
2 people find it helpful
D***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 68 week(s) ago
friendly and informative staff service
Translated by Google Icon
See original
Find this review helpful?
Eva F.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
the hotel staff is very friendly. any complaints are handled quickly and given solutions immediately. the pool is clean.
Translated by Google Icon
See original
1 people find it helpful
R***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 77 week(s) ago
Maybe this hotel was good at its time, when we arrived in the afternoon it turned out we couldn't order food because the chef only came in the morning for breakfast, far from anywhere, the cupboard was badly moldy and the TV couldn't be turned on, the shower for hot water didn't work. but I admit, the friendliness of the staff was very good.
Read More
Translated by Google Icon
See original
1 people find it helpful
Saut S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 79 week(s) ago
The price is pocket-friendly, can rest. The employees are kind and friendly.
Translated by Google Icon
See original
Find this review helpful?
I***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 79 week(s) ago
Rotten hotel, checked in on Eid night because I was going home, there was no staff, the building was locked, didn't end up staying overnight.
Translated by Google Icon
See original
1 people find it helpful
d***y
icon-Business
Business
icon-origin-TRAVELOKA
6.3
/10
Reviewed 86 week(s) ago
The hotel is far from the crowd & feels haunted. The lighting at night is very minimal
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
19 Feb 2025
Thank you sir for your review, maybe it is because our hotel & resort area is quite large and surrounded by open nature. Thank you for visiting Ilaya Hotel & Resort, we look forward to your return. 🙂🙏
Translated by Google Icon
See original
J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 93 week(s) ago
Good and steady for family
Translated by Google Icon
See original
1 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 115 week(s) ago
Please pay better attention to the AC,
Translated by Google Icon
See original
Find this review helpful?
A***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 128 week(s) ago
It's really cool. Nice and cool.
Translated by Google Icon
See original
1 people find it helpful
V***I
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 135 week(s) ago
Sebenernya enak tempatnya. Tp sepi pengunjung. Asri, tp rada gelap kalo malam. Jadi kalo sendirian jln. Ya krik krik krik. Di sekitar situ jauh dari resto atau alfa.
Find this review helpful?
Profile Picture
Veni Z. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 220 week(s) ago
The service is good and friendly, the rooms and environment are clean, comfortable, and tidy. Recommend for family vacation.
Translated by Google Icon
See original
2 people find it helpful
Fido
icon-origin-TRAVELOKA
9.1
/10
Reviewed 224 week(s) ago
The place is a really hidden gem, if the vibe from the street isn't too obvious there is an inn but when you're inside the place is spacious, nice, the rooms are clean and tidy. Highly recommended for families.
Translated by Google Icon
See original
5 people find it helpful
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.