The hotel's location is very strategic, the hotel building is the same as the mall. There are lots of food places. I want to tell you that I have an experience that I think I should share... I was heading to the elevator because I was in a hurry. I ran to the elevator and the elevator opened and out came the hotel chef who was carrying food. The chef wanted to help open the elevator because the elevator door was about to close but what can I do? The food that the chef was holding fell. Honestly, I felt sorry for the chef and the chef said it was okay. I knew for sure that this chef would be reprimanded... or asked to replace the food (because this was quite a lot of food for breakfast). As a form of responsibility as a customer, I immediately called the management to tell the truth and that I wanted to pay/compensate because the food was spilled because he helped me open the elevator. Long story short, the report was received and confirmed with the chef... and honestly, I didn't expect the management's answer to be so wise. He didn't give any sanctions to the chef and I didn't need to replace the food. Thank you, Hotel Botanica. From this decision, I see that the hotel is very open to suggestions/responses and wise in managing the hotel. Warm greetings to all the staff...I will be back to Botanica again.

Good location hotel adjacent to mall. Good for business or small family trip. Suggest to add more variety of meal for breakfast.

The corridor was very dark and smelled a bit like cigarettes/steam. The room was so-so, but it was like an old hotel, so there were lots of broken tiles, the walls were dirty, and the furniture was broken.

Clean, comfortable, recommended for friends who are in Bandung

Right inside the mall, it's also easy to access. The walking distance to the Cititrans pool was one of the reasons I chose this hotel. My room, on the 6th floor, was clean and had a window overlooking the city and mountains.

Great access to everything and the hotel is inside the mall, so it’s very convenient.

Check in process was ok, room was clean

Nice, comfortable inside the mall... Awesome..

Cititrans Pasteur is only a 3-minute walk away. There's a cinema downstairs.

The dividing wall between the rooms is very thin, the sound of people in the bathroom from the next room can be heard clearly

The hotel staff is friendly and the overall condition of the room is clean.

Friendly and helpful and it was a pleasure to stay at this hotel. Hope to stay again

Pretty nice gateway connected to BTC, easy access to foods and cafes

Pretty nice gateway connected to BTC, easy access to foods and cafes

more menu for bfast and alwayss give the towel clean

Clean rooms, friendly staff, fast checkout and checkout processes. However, for breakfast, the egg section couldn't recognize who ordered first and who ordered later. So, we had to wait a long time for our eggs.

I asked for an ashtray twice, but they didn't deliver it.

It's become a regular every time I go to Bandung, it's highly recommended, it's also close to the shopping center.

The security guard was very friendly, as was the receptionist. The CI and CO processes were very fast. Breakfast was quite varied, but the staff at the egg station was a bit slow; I had to ask several times for it to be made. It seemed like they forgot who ordered first and then ordered it later. So, there was a long wait for scrambled eggs.

Staying here is pleasant, close to the mall, very easy to find the crowd, centrally located, delicious and varied breakfast.