All the staff are very friendly, and the food is really delicious.

It was a pleasant experience staying here, close to the city center, just walk to Tunjungan Plaza mall.

Lots of ants have appeared in the room. Even after leaving the food out for a short time, it's already been infested with ants. Please fix this.

Very good, strategic, and the staff are helpful.

Friendly staff and good service

Friendly staff, very strategic location.

Hotel in the city center close to Surabaya kids' hangout spots🫰

It's that comfortable. Late check-out is possible.

+: Location close to TP, roadside, comfortable room, soft and comfortable mattress, luggage storage, friendly staff, close to everywhere, clean, non-itchy mattress, water dispenser outside the room, got the 18th floor, great view, super cold AC. -: Parking is not spacious, the room is not spacious, but it is sufficient if you are just staying alone. The shower in room 1803 was a bit troublesome, the towels were also a bit dull, the floor was not carpeted but there were hotel slippers.

The hotel staff was very friendly. The food was delicious and varied. The rooms were also nice and clean with a view of Tunjungan Plaza. Tunjungan Plaza is also very close, just a 650-meter walk. I was very satisfied with my stay here. 🤩🥰

Every time I go to Surabaya, I always stay here. It's affordable, the service is good, the rooms are clean, and the location is strategic. It's a real treat.

The food served was very delicious and the hotel staff were very friendly and kind.

Good great hotel and near Tunjungan Plaza. I'll stay again when I visit surabaya.

We planned to stay for a day, but ended up staying for two. Thanks for the warm welcome from all the friendly hotel staff. It's also close to the shopping center 👍

Pokokx good 👍👍👍 don't hesitate anymore in Mildtown Surabaya

Close to TP on foot, friendly staff, fast check-in 👍👍👍

From the moment I entered the room until I checked out, I heard the sound of chairs sliding. It was so loud in the middle of the night that I couldn't sleep. The sound only stopped at 1 a.m. And the sound above was very clearly audible, the sliding, whether human or something, was very noisy from 6 p.m. in the afternoon. There were several times of sliding, and it continued until 1 a.m. I was on the 9th floor, no. 918. (For the view and location, it's good, but that's all there is to it)

Early check-in is possible, making it quite convenient. I think it's a good place to stay if you're in Surabaya for work or business.

Good service, clean rooms and quite varied breakfast.

Very comfortable and modern hotel with an upscale feel. The room was well equipped, with a safe locker, universal power sockets, and a nice city view. The universal sockets and in-room safe were especially useful for us as international travelers. Breakfast was excellent, with a very wide variety of food, including three soup options, many savory dishes, and a good selection of desserts. It was hearty, filling, and one of the best breakfasts we had during our trip. The hotel also has in-house laundry, while reception can arrange pickup from outside laundries. Money changers, convenience stores, and shopping malls are nearby. Overall, a very convenient and comfortable stay in Surabaya.