JW
Jeffrey W.
8.8
/10
Reviewed 3 week(s) ago
We stayed for two nights and were upgraded from a single to a double room, but we still couldn't use it because the AC in one room wasn't working. The room wasn't cleaned on the second day, but four towels were provided. The location is superb for shopping and dining.
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Accommodation's Reply
29 Sep 2026
Dear Guest,
Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the lapse in our service and for not fully meeting your expectations. We truly regret the inconvenience caused.
Your comments have been noted and will be reviewed carefully with our team, including further training where necessary, to prevent a recurrence. We appreciate your understanding and hope to have the opportunity to serve you better during your future visits.
Yours sincerely,
The Management of Fahrenheit Suites




