The first day the staff was not very kind. They gave us a room with an air gap in the wall, a faulty room where the window wall did not close correctly and that 1cm gap made wind noise all night...and they they treated us as exaggerating the issue, I can't imagine it is the first time they hear about it. I won't be coming back, they offered another room and every floor has some issues with their windows, not that I ever fixated on it except for this time. Apart from that all was fine, not great.

Very lovely Area and the place & staff were really great!!

Kitchen was good for a small bit of cooking. 2 hobs, plan frying pan, and oven/microwave

Room had what I wanted, balcony with a water view, and all the basic comforts. Staff were friendly too

We loved our stay at Fraser Place, the staff were really friendly & welcoming, the room was spotless & very spacious! Great location, we will definitely be returning when we next visit the area & recommending to friends/family!

Room clean just a few details like plug sockets in kitchen and taps in bathroom not detailed and a bit grubby. Window on 12th floor was open when we checked in and room had an odour of fish from the fish market across the street . Great location and room comfortable

Everything was great. Except the balcony door in the bedroom did not close fully and so it was a bit noisy.

Complaint 1

Lovely apartment, big and clean and warm. Lovely view

Very nice well equipped and spacious apartment with beautiful views. There were some things that s

Room was very clean. Amazing view

It's a good location. Shops nearby. Trains and buses close by.

Was very clean. Kids loved it. Sraff was very kind.

Was a pleasant experience and lovely time!we had a nice time and did enjoy it!definitely will come back!

Would definitely stay again, sofa bed was amazingly comfy too!

Beautifully furnished apartment with fantastic views in a great location for Canary Wharf & 02 Arena we could not fault it.

The flat was only 5-10 mins walk from Canary Wharf underground and Blackwall DLR, so really convenient for heading into town as well as heading to City airport (10 mins on DLR). The flat itself was well equipped and seemed recently decorated, although it was a fairly small studio it had everything we needed, even a washer dryer in the wardrobe (which we didn't use). There is a large Waitrose supermarket nearby to buy groceries. We would definitely stay here again.

Staff and cleanliness quite good, however not close to the Underground. Reasonable new apartment complex, breakfast adequate. Nothing really outstanding considering the price, but a good facility.

The hotel is situated very close to Canary wharf tube station. It's around an eight minute walk till there. It is located in a peaceful marina with river boats. I enjoyed the view from my little balcony. The room is actually like a little apartment. It has a fully equipped kitchen, a sofa, a small dining table and even a laundry machine. The room was spacious and nicely decorated. I loved the bathroom which had loads of space and an amazing shower with great water pressure. I arrived very late to the hotel because I went straight after a party that I attended in London. There were two gentlemen who helped me. Initially there was a problem as they could not find my reservation. They said that this happened because I booked it on Friday night and their communication (or something like that) office is closed during the weekend. But I showed them the confirmation email on my phone and after 15 minutes, everything was fine. They also wanted me to give a deposit of £150 but in the end they understood that it was very irrational and they did not take it. In general I really liked it and I will visit it again.

Our room was extremely hot and the tv wasn't working. As we were staying for 2 nights we were moved to another room on the second night which was much nicer and cooler and the tv was working. The first night however was awful.