Pensión Santa Elena

Explore Pensión Santa Elena
8.6
Very Good
From 375 reviews
Cleanliness

8.6

Room Comfort

7.6

Location

9.4

Service and Facilites

9.2

Traveler Reviews Pensión Santa Elena

Number of reviews per page
20
40
Top reviews
Kim
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was amazing. Unfortunately, the walls are paperthin, the room was absolutely freezing, they were very dated… It is more of a large field than a hotel. I unfortunately didn’t get much sleep due to how send the walls were and how cold the rooms were. The price was very cheap, but you are better off paying $10-$20 more to get a good nights rest.
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Chloee
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great central location
Laurence
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Is there a POOL? Wasn't aware of it. Wouldn't have had time to enjoy it, anyway, as I've nevere been on so many tours, from one place, in my life. Para modular mas mi critica, esperadamente como constructiva, de ayer: GRACIAS por arreglar tantos torneos, otras vueltas, del ambiente por mi y los otros huespedes. No se como puedan evitar ni cualquier confusion entre los deseos tan muchos, de muchos. Y ... en mi caso particular, el profesionalismo, paciencia de contestar tantas preguntas. G, Larry Venditto Seattle
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Ashley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It's a hostel but better than many hotels. We had a big family room and bathroom and the garden was awesome. Having access to the kitchen was great and the breakfast was fantastic. The location couldn't be beat and the staff was so nice.
Deborah
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The gran room was perfect for our family of 4 and the staff were very nice and friendly. Beds and pillows were OK. Location great for walking but noisy with all the motorcycles gunning it up the hill out front all day and night
Cheryl-Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My son and I travelled there together. He commented how friendly everyone was the room was spotless. The breakfast was so delicious - I miss it already. I loved how the other guests there were from all age groups too - young families, elderly and young students… such a great feeling there. I can’t wait to go back with my daughter!
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Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and courteous staff
siobhan
icon-
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly staff, great location, clean spacious private room. Could do with more seating/ relaxing areas. But that was only a problem during busy meal times
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Location. Dated hostel with a great vibe. Lots of international guests. Great staff who offered stellar advice and help with transportation.
Rohit
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice place to stay, more then expected
Gilberto
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent hotel with friendly and helpful staff; conveniently located.
Pilar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

In general the place was good. Not enough tables for breakfast, you had to make your own coffee and breakfast portions were small. Bed a little on a firm side, not enough water pressure for the shower
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

No frills, but perfectly adequate accomodations. Wonderful, hot shower with good pressure.
Michelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

La piscina estaba sucia y nunca pudimos hacer uso de la misma. El personal es amable como en todo CR.
Pramod
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very helpful. Place had everyting wr needed.
Ronald
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I understand that this is a budget hotel, but I have to admit we were disappointed. First off, the photos online were misleading regarding the standard rooms with bath. It turns out that our room was small, dingy and run down. We ended up going elsewhere after a couple nights. The bed was hard and uncomfortable. Housekeeping service is apparently only on Saturday. It was fairly noisy, but that was expected since we were centrally located. On the positive side, the location was good, staff was as friendly and as helpful as possible. The breakfast was generous and good. The communal kitchen seems to function quite well, and there was room in the lobby to hang out or eat. We prepaid and were not offered any refund options when we asked (our fault for prepaying). In short, this hotel might work well for the price providing you know what you’re in for. Again, better photos would help.
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Kyle
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It is an aging hostel right on the main street, expect uncomfortable beds, unclean floors, and lots of road noise all night. The breakfast was good
Lorene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The photos make the rooms look bigger. They also don’t show they count a double bed as a loft that has a low ceiling.
Anjelica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Wonderfully walkable to restaurants, shops, etc with about a 10 min drive to all the reserves. Loved the communal kitchen and games in the shared gathering area with free tea and coffee all day. This is an older property, but the location is great, the staff are helpful, and it is clean.
K
icon-
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde. Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊 My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
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Number of reviews per page
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