9.2
Exceptional
From 1,005 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Traveler Reviews Decanter Hotel

Number of reviews per page
20
40
Top reviews
Cecilia
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect
Kelsey
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Loved staying at Decanter Hotel! Staff was incredibly friendly and accommodating. Would definitely stay again.
Laura
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The stay was okay. The parking situation was awful. AC did not work well. Roof top bar was nice.
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything about this hotel was perfect. From the time we checked in the staff was always welcoming and smiling the rooms. The lounge were always spotless. The air-conditioning in our room was amazing, especially after a long day being in the hot sun.
Claudine
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice place. Clean room with high ceilings and centrally located. Parking is difficult in all of Old San Juan. No real amenities at this place but it is a quiet and nice place. Advertised a bottle of wine but it was never given.
Simon
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We really enjoyed our stay here at this hotel. Cute place, nice room, comfortable bed. The staff were all friendly and very helpful.
Erika
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay.
Thu Trang
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

AC keep the room cool, did not get the room when i asked.
Iryna
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Really nice place
david
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

location
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent location. Staff friendly and helpful.
Emeshe
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

An oasis in Old San Juan. The hotel is immaculately clean, staff is welcoming and helpful, and the place is serene and quiet. The place is pleasantly appointed and the decor is streamlined and soothing to the eye. Old San Juan has become crowded and can be very loud, so a hotel like this is a most welcome respite. I enjoyed my perch with a balcony --great place to have morning coffee and to chill in the early evening watching the sky turn pink as the sun sets. I will return.
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Cheryl
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean, bed was comfortable, balcony was wonderful. Would definitely stay again.
natalie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location was perfect! Walked all of Old San Juan. Staff was extremely friendly and helpful, including the housekeeper! Will certainly recommend the hotel.
Mateo
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It’s an older building with a modern twist. It’s in a great central location in the heart of Viejo San Juan. It was a relief to have the luxury of walking around the town and being able to take a break from the heat at this hotel. The rooms were clean, the staff were very friendly and the air conditioning was paramount. I’d definitely stay here again and I highly recommend it.
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Kenneth
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The front desk lobby employees were very friendly. The employees who were checking the rooms really did a great job and were very respectful and friendly.
Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful hotel with spacious rooms. We stayed in a terrace suite and the space inside the room was quite expansive. The terrace had lots of space as well. The room was just beautiful, clean, and well maintained. The hot water didn’t take too long to warm up which was nice! The rooftop bar closed on most days during our stay, but we were aware of this as the hours didn’t coincide with our travel dates. We did get to check it out one night and the view was wonderful. As far as noise level, you can definitely hear the city around you but we weren’t bothered by this. Viejo San Juan is a lively place. Enjoy the sounds as part of your experience!
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Anne
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, great staff, great value for price point (less expensive than others), convenient location, walkable to all attractions
Ivette
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The rooms are small if there’s more than 2. The suites are just a room and a very small living/kitchenette. No views, no pool.
Christine
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Highly recommend the Decanter Hotel. We always enjoy our stay here . Rooms are lovely, conveniently located in Old San Juan & very reasonably priced.
Number of reviews per page
20
40

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