The hotel is in a great location, next to the beach and a lovely walk to Tucepi and Podgora. The staff are pretty miserable in the pool bar except for Eva, she was lovely. We are vegetarians and there is not proper labelling so you could be eating anything, not good enough in this day and age. The food is average and barely warm. There is also very little entertainment. Overall it's in a great location but i'd try a different hotel or apartment next time.

Great stay.

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Front desk staff was generally disconnected/disinterested. The entire hotel common areas, hallways, lobby etc had an overpowering and obnoxious perfume smell to the point of getting a headache ! Not sure what it was masking ? Food was well below average or acceptable so we ate all meals offsite. Drinks were also poor as not fresh juice was available for mix- just syrup type. Gin/Tonic or Vodka/soda are the only option really. Wine was very poor and usually served warm along with ice cubes. The room was nicely updated and the A/C worked well. The rest of the experience and property was disappointing. Would not stay again.

Beautiful pool area, very clean and easy access to the beach!

It was a very nice facility

Nice hotel next to the beach

We researched hotels that were all inclusive and did not cost the earth and settled here. It’s a nice hotel. Lovely building and didn’t feel too crowded (apart from pool side at times). The management were good and overall we were happy. Food wise - ok the first evening I was pretty disappointed - but again - for the money I thought there was huge range and nothing ever felt like it was about to run out. I think they could have done less slightly, better - but on the whole we ate well and the kids loved the buffet style approach and al the different types of food and drink. People worked hard at the hotel - we had a good stay.

Nice hotel, good location, with decent quality food for an all-inclusive. Rooms in main building look to have been recently refurbished, and are fairly comfortable. Like most places, there are never enough sun-loungers, so can feel like a dash in the morning to claim a chair. We stayed in August 2021, and while face masks were encouraged to be worn in the buffet area, it was definitely optional. Plenty of hand sanitiser available at entry to buffet and main building (unsure of other areas). Cleaning staff were prompt in clearing and cleaning tables between guests. The pebble beach at front of resort is popular with locals and tourists alike.

We had to cancel the stay because of covid-19 and property is not giving us a refund .

Great location. Lovely pool. Well maintained and clean. Nicely furnished and comfortable. All inclusive drinks very poor overall. Beer ok. Wine on restaurant ok. Soft drinks awful. Very poor selection. Food ok but repetitive and on one evening we couldn't go in restaurant because of the awful overpowering smell of bad fish. The evening restaurant manager was rude and unhelpful. Some good evening entertainment but limited and not for young children. Room small but clean. When the sofa bed was pulled out the door to balcony was inaccessible and couldn't be opened or closed. No tea or coffee facilities in room.

We were moved to a different hotel 12KM due to a fault at Bluesun Neptun. Whilst this was very disappointing as we booked this hotel for its location, the subsequent hotel in Brela was lovely

Good beds, nice and clean soundproof rooms, a lot of space for your clothes. All inclusive - well, could have been more variability of the food. Nice pools and sportpossibilities. Weekly free program included a lot of different sport, language lessons, miniclubs/-discos etc.

Exceeded our expectation. Close to beach, warm water, good pool, all-inclusive " no - grief" experience.

Great resort that is within driving distance to Split for a fraction of the cost. Would return

I travelled with my partner, we found the hotel staff were very friendly, helpful and professional. Our room was comfortable, we stayed in the annex so slightly further away from the main hotel. The Buffett was a good standard, a wide selection to choose from. The only negative thing I would say is it was quite noisy and busy, so if your looking for a more peaceful place to relax then it might not be ideal. Parking was free which was great, the down side to this was you had to ask a member of staff to let you in and out of the car park, however they did this promptly. Overall I would recommend this hotel!

Place is ok. Avarage age for visitors is 50+. Rooms remodeled, nice and clean but small. Service in hotel is awsome, they are always there if you need them. I didn't like the food. Defintely, they need to do something about it!!! Very cheap and no taste!!! My overall rating is low becouse of food!!!

My wife and I needed a place to stay for one night and there was a special on this hotel and their all inclusive package. Upon arrival there was zero parking and we quickly found out why it was on special. We booked a room in their "annex" building which was a 5 minute walk from the main hotel and front desk. When we walked in our room we were disgusted. The carpets were stained and old, the lights didn't work and it seemed like we were the only people in the building. After complaining to their front desk they seemed shocked that we didn't like the room. They upgraded us to their standard room which was better but still wouldn't recommend it. This hotel needs to provide photos of all their buildings and rooms and they are in need of major renovations and upgrades.

great beach front location. cocktails are not included as part of the all inclusive offer though.

This was our sixth visit (each year from 2007 onwards). This year was our longest stay - 18 nights but in 2007 was our shortest stay - only 7 nights. We have enjoyed our stay very much each year, and that is why we return. For us, who are both over 60 years of age, Hotel Neptun provides a very carefree environment The rooms are airy and comfortable and. are kept very clean by staff. . Our showers have always offered hot and cold water at any time of the day. The outdoor swimming pool in front of the hotel. There is a pool bar which serves drinks from 10 until 24. The animation team provide activities such as water aerobics, keep fit, music, miniclub and walks. The atmosphere in the Hotel Neptun is calm and reassuring. The behaviour of the guests is generally polite, respectful and friendly. We have never witnessed any scenes of lewdness or drunkenness. Hotel Neptun is patronised by a fine mixture of old and young but probably with relatively few teenagers. There are adjacent tennis courts and space for football or beach volleyball. Bicycles can be hired free of charge : a ride along the ;promenade is safe and a journey can be made one way for about five kilometres . The staff on reception are very helpful and can advise about available trips e.g. to Split or Dubrovnik or by boat to one of the islands (with a fish lunch included). I strongly recommend Hotel Neptun for families with young children and for couples of any age who wish to relax and enjoy sunshine.