Chapter House Boutique Hotel

Explore Chapter House Boutique Hotel
9.6
Exceptional
From 111 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.6

Traveler Reviews Chapter House Boutique Hotel

Number of reviews per page
20
40
Top reviews
Michael sean
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great location , wonderful staff and very traditional feel. Really good value stay vs the rest of the hotels in Franschhoek.
Dan
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

There is no towel rail in the bathroom so you have wet towels in the morning- no Fridge in the room so you can keep nothing cold - the coffee machine is so slow and the pour so poor - I chose to drink hot chocolate but it was not replaced - the breakfast was average and service slow - for me not great
K
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We had a fantastic stay at Chapter House. The location was excellent, just a short walk to Main Street with plenty of great food options nearby. Breakfast each morning was delicious and a lovely way to start the day. The staff were incredibly helpful, especially when the wine tram was fully booked. They took the time to explain our options, which we really appreciated. We opted for the tuk tuk instead and would highly recommend it. It was great fun, picked us up and dropped us off at the hotel, and was even cheaper than the tram.
Read More
Liam
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great location, friendly staff. Would happily recommend to friends and family.
elle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Beautiful hotel, we will be back! And will be recommending to our friends.
Nancy
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Room was very nice with the private pool. Staff was very friendly and helpful. Perfect location
Jon
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

The property was located in a great spot….close enough for walking to shops and restaurants The staff is very friendly and helpful….with a yummy breakfast
Gary
icon-with Partner
with Partner
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Only stay one night will hopefully be back
Catherine
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Staff was absolutely wonderful and gracious. The hotel has interesting spaces, from classic to modern. Terrific breakfast spread.
Ronya
icon-with Partner
with Partner
10.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

There was a mixup with the room that we had booked but the staff was great and super helpful. Once we got it sorted we had a beautiful room. Honestly it feels like being at home, a very beautiful home. Can’t recommend it enough!
Gavin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Great place to stay in Franschhoek and a good hotel chain to stay associated with , there are a few in the group to choose from.
Roy
icon-with Partner
with Partner
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

This is a fantastic boutique hotel in a great location. The breakfast was delicious and varied, the staff extremely friendly and helpful. Room 15 is amazing with huge corner double aspect windows and beautiful views of the hills.
Jill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

A quiet, comfortable, tranquil place to stay in Franschhoek with all required amenities. Staff were very helpful. Breakfast was good. Enjoyed being able to walk around the town easily from the hotel. Many dining options within an easy walk.
Lori
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Lovely place. Staff is excellent.
Dieter
icon-with Partner
with Partner
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Really great hotel. Good location off the noise of the main road, yet within walking distance of all Franschhoek has to offer. We had a pool suite and definitely worth the extra bit for the luxury. Everything you need for a wonderful stay is in your room or available at the hotel.
Gerd
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Amazing staff, theyvwent out of their way to please. Property and facilities were great
Frances
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Absolutely gorgeous hotel! Incredible kind staff and the breakfast was delicious. I will definitely be back - thank you for a beautiful memorable vacation.
David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

A lovely boutique hotel, down a quiet side street but close to the main road, with great staff. Max greeted us on arrival and was always checking to make sure we were happy. He also gave an excellent recommendation for dinner. Our room was a good size and the bathroom was supplied with spa products which were very nice and available to buy. Free coffee was always available and supplemented by cake of the day in the afternoon. Breakfast was excellent with a wide choice on offer.
Read More
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

The only disappointment was a lack of a fridge in the room, that would have made it perfect.
T. Reginald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Terific property. I'd stay here again easily. Great modern rooms and thoughtful amenities.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved.