Very warm and helpful welcome at reception and

Staff was excellent and very friendly. Breakfast was very good. Wifi worked well. Sauna and whirlpool was included and also very nice.

Zen hotel was a surprisingly beautiful experience.The area where it is located is quite unassuming especially if you arrive at night but the hotel is a gem! The place is very welcoming, rooms nice and big and they have a private spa that you can book for your own use which is a great amenity! Breakfast was also quite nice and service great in general. Stores, restaurants, bars in the vicinity and hotel has private reserved street parking for free. It's just 25min drive from the airport so great location especially if you arrive late.

I had a great room and slept great. The breakfast was very good.

Excellent staff and customer service just no elevator

Hotel was excellent quiet and peaceful just what we needed after a long bus journey. Ilia was very friendly and helpful

Very pleasant stay at this hotel. Room was very nice and comfortable. Massive balcony. Comfy bed. Only thing that needs attention was an electrical buzzing sound in the wall near the bed. Pool was quite small, but fine as we were the only ones using it. My wife enjoyed her massage …… 30 euros for an hour. Breakfast had plenty of choice

The AC is above the bed and the air is diffused inappropriately - we froze in the morning as the AC is above our head.

Very clean, comfortable beds!

Very good

Wow! Been traveling 10 days in the Balkans and this was easily the best stay I had along the trip. The staff really goes above and beyond! The spa room was also amazing to have at the end of my trip to relax. I had a 4:40am bus and the staff packed a to-go food box for me so I could still eat my breakfast on the road. Will definitely recommend to anyone traveling through Nis.

Keep returning to this little gem. So friendly and accommodating. Our little dog is always welcome. Even a superb GLUTEN FREE breakfast provided with prior request. Free onsite parking too, and just off the motorway.

My friend and I drove from London to Anatolia and this was by far the best hotel we stayed in throughout the entire trip! (And the lowest priced as well.) So much care and thought had gone into every detail of this hotel! Beautiful. The welcome we received was warm, friendly and informative, and the breakfast delicious and abundant. Can’t recommend the Lux Spa Zen enough! Fantastic! Nis itself is a fascinating place for anyone interested in history, and has a very friendly, community feel to it. Would come back for sure!

Great service. Not a great location

Nice place to stay and amazing breakfast 😺

Cozy place, a very friendly staff, an excellent breakfast buffet…

Very good breakfast and staff. Good option in this part of the country!

The service was amazing and the staff could have not been nicer. Very central to the town of Nis. Enjoyed my stay here....

Very nice hotel !

Everything was nice ! recommended