Room was clean but

Thx

Best hotel in Paris! Clean rooms. Amazing staff!

The hotel staff was awesome and very fast to bring our luggage up to our room, the breckfast was a dream come true, the hotel is a lot of fun to walk around in at night after you have come back from having drinks, every detail of the hotel is breath taking to look at

Room was a little tired

The hotel is lovely and in a perfect location. Highly recommend!

Everything was fantastic. Staff that remembers you and is friendly, GREAT breakfast, authentic old French feel. The only improvement could be the gym and more easy-to-use room phones. 99/100!

What was intended to be a special trip for my wife’s 30th birthday became a deeply disappointing and frustrating experience due to a series of entirely avoidable issues. 1. Premature and Unauthorised Payment Despite being explicitly told that payment would be taken upon arrival, the full amount was charged the day after booking—three months prior to our check-in date. This is completely unacceptable and a breach of the terms communicated to us. 2. Lack of Basic Hospitality on Arrival Upon arrival, we received no assistance whatsoever with our luggage, nor were we shown to our room. We later watched other guests being offered this service, which made the inconsistency—and neglect—particularly stark. 3. Poor Room Condition and Maintenance Issues While the room itself was basic but passable, the bathroom was clearly suffering from water damage and wear, especially around the door. It quickly became obvious why: the shower leaked significantly, with water spilling out every time we entered or exited. This is not only poor maintenance but also a safety hazard. 4. Inaccessible Room & Absence of Staff Late at Night Returning to the hotel around 10:30pm one evening, we discovered that all of our room keys had been deactivated. When we went to reception, there was no one present. We waited around 15 minutes, looking for staff, only to eventually find someone who told us to wait again without making any attempt to actually call for help. After further waiting, another staff member

Great location and services

Everything was perfect

My go to hotel in Paris. I love getting to know staff where I like to frequent and it always feels like a home away from home. Highly recommend the junior suites or above for comfort -- I happen to like a lot of space. The concierge is extremely helpful and love working with her.

Good value and location

Very cozy

Very good location. Walking distance to number of places of interest. Good neighbourhood. Friendly atmosphere. Our room size was good and very clean. Excellent shower. Courteous and friendly staff. We thoroughly enjoyed our stay. Will visit again. Merci beaucoup to all members of staff and room service team.

it was located in a nice quiet neighborhood

Reasonable street view of the Haussmann buildings, no view of Paris landmarks (although none expected). Staff was super helpful and pleasant, breakfast buffet was delicious with a wide variety of French food items. Linens, mattress and pillows we excellent, I slept super well

Wonderful stay- beautiful rooms. Excellent staff. Breakfast was exemplary. So Parisian and walkable to main attractions

Neighborhood not the most upscale but close to metro and cafes. Property needs some work. Carpets in hallway look stained

The rooms are very small. The hallway rugs are in desperate need of cleaning. The staff were great.

Comfortable, quiet and close to everything. Step back in time with a Lux feel. Staff is great! Would highly recommend this place