Overall Ratings & Reviews 9 Hertford Street – 4 Stars VisitEngland

Wow super location with easy walking to Bond and Oxford streets. Also easy walk to Buckingham palace. Many Small cozy Pubs restaurants dot the neighborhood. They don’t show up on the internet but they are there. This is a Vintage property that is well kept, clean but has its quirks too. The reception and housekeeping staff are very friendly and helpful. Plenty of tea, coffee and cookies provided. Would stay there again.

Fantastic Location. Property is beautiful, but could use a little bit of updating. Well maintained, and the staff are incredibly helpful, friendly, warm.

GREAT place with regard to period ambience, staff friendliness, overall cleanliness & ease of taxi availability. Our only issues with the place is if you get locked out without your key, & no one’s on desk, you are stranded!!! Also, we had major issues with our shower head, but it was our fault for failing to report it, so sorry! otherwise, AWESOME STAY & would HIGHLY RECOMMEND!!!

Super apartments

9 Hertford street is a real home away from home. Hugely spacious for London at a very reasonable price. The staff are friendly and welcoming and were on hand for local knowledge or any issues with the apartment. When we arrived they'd put the electric fire in and all the lamps to make it feel warm and homely. The apartment is very cosy with good quality mattress, linens and sofa along with book cases and pictures making it feel like a proper home. It's not the most contemporary or luxury design but it's also not at that price point. We had our dog with us who was welcomed with a bed, bowl of water, treats and a toy. The balcony was on hand for his morning routine and it's a perfect place to stay if travelling with pets due to the large amount of space compared to a hotel room. On site parking is another major plus point at a very fair price considering it's Mayfair. Getting to the car park involves some pretty tight angles so make sure your car is either a bit smaller or you are ace at parking.

Property was just as advertised, very warm and perfect for our stay. I would definitely be booking this property again. There wasn’t anybody on the front desk when we arrived and we did have to wait for 20min in the rain to be let in which wasn’t great. Especially when I did respond to an email from the front desk stating that we would be arriving at 2pm the check in time. But other than that

Close to tourist sites and restaurants.

Wow. An impeccable experience at a beautiful, stylish, tranquil, thoughtfully appointed Mayfair classic. Myriad area restaurants, easy public transit options. My go-to place from now on.

Fantastic property in a wonderful neighbourhood!

This large one bedroom was perfect for our family of three. They let us check in early and lent us umbrellas for the rain. Everything was clean and comfortable. They had lots of extra touches - like laundry detergent - to make our stay super comfortable. Very friendly and helpful front desk staff.

Perfect for 3-4 people. Loved having a kitchen.

Was welcomed and checked in immediately even tho we arrived early.Nikola was so wonderful n helpful. Room is cute n clean. Went down to bar n Nicola n Grace were so lovely n helpful with all questions I had. The whole staff was great. Will stay next time as it was an amazing experience. Thank you !

Great location in the heart of Mayfair Great size accommodation

Great accomodation, location and service!

Staff are always excellent and credit to the property. Lourdes was super awesome and couldn’t do enough for us. We will be back again

Excellent position in the heart of Mayfair. Very close to shepherds market with multiple restaurants. Extremely close to Hyde Park and all it has to offer, Oxford street and Piccadilly all within walking distance. The accommodation was spacious with a separate kitchen, dining room and lounge and separate bedroom. Perfect for families, couples or individuals. The lounge offers a great work and comfortable relaxing space. Highly recommended.

A wonderful stay in a perfect location. The most Pet Friendly place we have ever stayed in London and we have tried many. We stayed in the lovely Club Room with a huge, private and safe terrace for dogs. The staff really make this Aparthotel truly 5 stars. To feel welcomed with dogs and not rushed out of the way like in many "pet friendly" hotels in London is very rare. We also used their dog sitting service so we could enjoy a theatre show, knowing the dogs were looked after for the evening by the lovely Lourdes. 5 minutes walk from both St James or Hyde Park and so many dog friendly places nearby. 5 stars and we will most certainly be back.

Extremely well run and good value accommodation

Great location and a warm welcome from the fabulous lady from the team when I arrived. A home away from home! Thank you

The staff was very friendly and helpful.