Overall Ratings & Reviews The White Swan Hotel

The walls are like paper, if you are a light sleeper I do not advise staying here, there was a boiler or something mechanical constantly firing up, making a noise every few seconds, then it would shut down briefly, but then start again! I had about 2 hours sleep. I was in room 5, which has a huge gap under the door so I could hear everyone else nearby, not just passing my room but in other rooms, with their bathroom fans switching on, walking around etc. I had a full day in work to do in Edinburgh and wish I'd just driven up from my home that morning, 300 miles away as I would have been less tired. The mirror in the room is weirdly positioned so high it was pointless, I'm 5'3" and had to check my suited appearance in a shop window near my car as I left and do my makeup off a compact mirror I had in my bag. The bathroom one is set so far back from the sink that was no use. Definitely not suitable for a business travel stopover, I had to shut the window too as it was right by a roof so someone could get up there and in to my room, plus there was noise downstairs. I suppose you get what you pay for, cheap but not cheerful. Nice staff at breakfast, breakfast was good.

Very convenient in centre of Duns. Some renovation needed

Great price and room for the weekend. Only 3 dedicated parking spaces out front and if they're taken you have to move your vehicle every 2 hours around the square because of parking restrictions. Stairs and passages are tidy but could do with an update. Overall happy with the establishment.

We stayed at the White Swan for a private party. The staff were very friendly and pleasant. Can't fault them. The breakfast was lovely. Our room gave us a laugh though. We stayed in the Family room on 2 levels. The floors were tilted in all directions so made the furniture lean in all directions and the drawers opened when you walked passed them. The beds was clean and comfortable but there was water left in the kettle and the spoons were dirty so I'm assuming they hadn't been checked from the last occupants. The lights didn’t work above both the sinks. But the shower and bath were clean and the water pressure was excellent when using the shower. Several of my family members were met with unfriendly banter from the locals who were in the bar watching the Rugby. I can only assume its because Scotland lost but it was a little uncomfortable.

It's always good to stay here, great food, and friendly staff.

Everything ,such friendly staff and great atmosphere I loved it

On arrival we were quickly greeted and shown to our room. First impression was that the stair carpet was old and dirty looking. The room was small but adequate, however the en-suite bathroom had a broken toilet seat and the door could not be closed. Dinner choices were limited. We chose lasagne but had to return one as it contained clingfilm. It was replaced and the friendly, helpful staff were apologetic, however the meal was of a poor standard and not very tasty. Breakfast was good value though.

Staff were friendly and obliging. My room was comfortable and breakfast was delicious.

The staff were friendly and the breakfast was perfect

Clean & comfortable…..old & basic however you get what you pay for. Stay was fine

Lovely Place, Dinning available and WiFi was alright but was not working sometimes

Great location to explore the Scottish borders, great food and entertainment and very close to shops and food

Not as plush as the photos, but a nice clean place to stay, with great food and some nice beers.

Nice hotel. Very comfortable rooms.

Overall a very pleasant stay, with warm and friendly service.

Great breakfast friendly staff

As always I had a lovely stay, nice food, good room and friendly.

We had a great stay at The White Swan. The staff were so helpful and pleasant. Nothing was too much trouble. Centrally located in the area made lots of local places, attractions and events available to us as well as all the things in Duns itself. The White Swan was built mid 1700s, with all the quirkiness of such an old building, so be prepared for some oddities such as the undulating floor near the window and en suite in the room we had. Loved our stay there.

We didn't get the room we booked. Floor was slanted. Beds uncomfortable. The bartender was the only thing pleasant about the stay.

It was clean & comfotable ,lovely breakfast