Overall Ratings & Reviews Mystique Holbox by Royalton, A Tribute Portfolio Resort

The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.

Great

Beautiful property

Todo excelente, súper buen trato por parte de todos

Great hotel besides their dining. Terrible.

Nice place but they don’t clean the beach properly.

I enjoyed the location of this hotel, very walkable to downtown but just far enough to be quiet from the downtown parties. The only slight downfall for the hotel is kids noise level in the morning at the pool. Our room was very close to the pool and it sounded like they were in our room.

We did not stay at your hotel as it was a disaster. The entire city was underwater. I have pictures and I have asked Expedia to get our money back. Please refund our money as we did not stay at your hotel. The city was an unwalkable and totally underwater and your hotel was not ready for gas. The pool was not open. Chairs were Stacked up. Again we did not stay at your hotel and we are asking for a refund. I will be posting the pictures on Expedia if we do not get a refund.

We had an amazing stay at the hotel. They had a very kind attention when we arrived as it was my wife birthday: they put a big ribbon on the entry door of the room. We loved the room, spacious and comfortable. We enjoyed a lot the beach club and the pool. We recommend it a lot. Thank you to Anahi for her kindness and the hotel personal

Beautiful area! Beaches are less crowded and the town is an easy walk

Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.

Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!

Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .

El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.

Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.

El hotel está muy bonito, el servicio es excelente, todos se esfuerzan por hacerte sentir increíble, la comida si está más o menos, cumple para sacarte de un apuro, me volvería a quedar sin problemas

El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.

This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!

Friendly and helpful staff!

Amazing hotel. Would highly recommend. ❤️