Hotel Pocillos Playa

Explore Hotel Pocillos Playa
9.0
Exceptional
From 24 reviews
Cleanliness

9.2

Room Comfort

9.4

Service and Facilites

9.2

Traveler Reviews Hotel Pocillos Playa

Number of reviews per page
20
40
Top reviews
Peter
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice adult only hotel within walking distance of bars and restaurants and a lovely beach. If you want a bit more choice hop on the regular bus to Puerto del Carmen. A nice surprise was a bottle of cava as it was my birthday. Would highly recommend and will certainly go back even though we live in the next island.
Edward
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was nice. View from balcony great. Choice at breakfast was good but it was noisy with crockery and cutlery clattering but normal for buffets.. had to dodge the spa lady almost every morning. Staff friendly and efficient
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The staff were superb, especially Jennifer, Maricarmen and ?I think her name was Ellie?; the food was excellent; the hotel was beautifully clean; the rooms were large and comfortable (but the mattress slightly hard); most of the down sides that might have been expected of a smaller hotel such as limited variety of food didn’t actually arise. The only possible negative was that the hotel is located in a residential area, some distance from facilities such as shops etc - but that is a matter of personal preference. Overall this was an extremely enjoyable and modestly priced stay.
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James
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

I was looking all over Europe for a hotel that was by the beach, close to the airport, minimum 4 stars and affordable. I booked it with 3 days notice and as you can imagine in peak summer things get very expensive. This one fits the bill as the reviews seemed positive. I have to look at this review with one mind on the cost of the booking. With that in mind, I must say it was money well spent. Things I enjoyed. Overall very clean, decent facilities, has a spa and a gym (although small and consists of just a bench and weights, but a gym none the less), excellent location very close to the airport it's only 8 minutes away and you're close to the strip of Playa da Carmen and the beach. Nice pool that has unrestricted sun all day. Food is repetitive but overall quite tasty. Things that could be better. All inclusive drinks are very limited and the cocktails will not get you tipsy in the slightest, the alcohol they use is very weak. Also the snacks through the day are mostly limited to some nuts and pickles and every now and then they might put some pizza slices out. The pool is COLD even in peak summer. They also need far more sun loungers as you will struggle to get one if you're not out there before 11am. Entertainment, bless them they try their best but it's super cheesy and naff but I guess there's a charm in that. Overall I can't complain. I did enjoy my stay and it was great value.
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Kevin Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Very relaxing holiday just what we needed ,drinks could have been the real deal and not have to pay for branded alcohol, thats the only negative point ,otherwise all excellent friendly efficient staff and attentive . Excellent holiday . Thankyou
Kevin
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Fabulous, short, all inclusive stay. Hotel is beautifully presented and well furnished throughout. Lots of, indoor, comfortable seating. Outside lots of sunloungers by the pool (disappointingly 'reserved' by towels from early in the morning) however lots of other areas of the hotel have loungers so never a problem getting one. Our room was the classic twin (wish they could find away of fixing the twin beds together) separate bedroom, sofa bed, and shower over bath. Lots of storeage and overall nice and spacious. Food was excellent, different, country based, theme every night. Good quality food, with lots of choice and friendly and happy staff. As well as breakfast, lunch and dinner in the restaurant, limited amount of snacks available in bar area. Definately consider staying again
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s
6.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Defiantly would not stay again, Hotel lacked sufficient staff, only a mini bar 1 person ran the bar and reception,, No pool bar or snack bar, unless a tray of left over pastries from breakfast count and a self serve drinks machine? No second pool as advertised unless the small foot wash paddling pool counts less than 1.5m diameter. Reception staff rude and unprofessional. Entertainment was poor. Evenings entertainment was made up by the disgruntled guests forming their own groups which turned out to make a good thing out of a bad job. The hotel is no way a 4 star at best a good 2.5 star. Ok if you are looking for a cheap and cheerful break. I know a lot of people complained about the food as being repetitive but that is AI for you. Simon & Helen Lincolnshire
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Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 306 week(s) ago

Expedia Group verified review

Excellent location - 5 mins to the beach Friendly staff - chef was friendly, peter the entertainment guy was lovely and made great suggestions on what to do Entertainment was good - karaoke, magic show and aqua fit Christmas dinner was absolutely delicious although the food on other days was disappointing All inclusive drinks included baileys and ice cocktails - very nice Bad points Beds - twin beds in all rooms which split apart - my baby kept falling through the gap. Was uncomfortable to sleep on 10 euro deposit for everything including remote control and extra key card Food was average at best - egg shells in scrambled egg. Too much fish not much choice of meats Food needs more seasoning and flavour
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

All staff were approachable and always happy to help with a smile .The apartment room were very nice and clean and the beds comfy. We had an excellent sea view and big balcony. Bar, restaurant and reception area all very clean . Food was excellent and there was always a good variety. All in all very enjoyable stay
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 340 week(s) ago

Expedia Group verified review

What a pleasure to find such a little gem. Staff excellent rooms spotless food very high quality. I would recommend this to anyone it was so nice were going back very soon. The only dislike was the piped music in the dinning room, not my taste but if that's all we can complain about then that's no reason to mark them down below excellent. Thank you all fir s wonderful weeks holidays.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

Located in a very quiet street, this is a small hotel with good food and fantastic staff. My room was lovely and everything was spotlessly clean. I would definitely return here.
An
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

We hebben een heel aangenaam verblijf gehad. Mooi hotel, vriendelijk personeel, lekker eten en een goede locatie. Leuke sfeer en toffe animatie!
Elke
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

Negativ: unattraktiver Essraum im Keller Negativ: sehr hellhöriges Appartement durch nicht schallisolierte Verbindungstür zum Nachbarappartement. Positiv: gute Qualität : Essen Positiv: nettes Personal
Esther
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 185 week(s) ago

Expedia Group verified review

Me gustó la comida,aunque no excesiva la variedad, estaba muy bien cocinada. Y por las noches es tematica,muy bien. Lo peor,por las tardes/noches había una chica de habla inglesa en la barra del bar,no entendia nada de español,no me parece bien que en tu pais no puedas hablar en tu idioma,tengas que dirigirte en inglés con ella,por ejemplo,pedimos un gin tonic y nos servia una cerveza,es un hotel en que si hablas en ingles no hay problema,pero para españoles no. La recepcionista de la tarde también hablaba solo en inglés .
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Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Vriendelijk personeel, familiale sfeer door de beperkte schaal, zeer rustig en aangenaam in december. De all-inclusive biedt een zeer ruim buffet met dagelijkse variaties. Handdoeken worden officieel 2dagelijks ververst maar in ond geval gebeurde dat dagelijks. De bedden waren zeer ruim maar wel wat hard. Lichte lawaaihinder van de feestzaal na 23u op sommige dagen.Lichte geur van vochtigheid in kamer door gebrekkige ventilatie.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Bij aankomst heel gastvrij ontvangen en bij vertrek zelfs uitgezwaaid! Ruime keuze aan eten en drinken en van goede kwaliteit. Kamers en faciliteiten ruim en schoon! Straat uitlopen en je staat op het strand👍
Giorgio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 310 week(s) ago

Expedia Group verified review

Struttura moderna e ben tenuta, personale disponibile e gentilissimo,ottima pulizia sia nelle camere che negli spazi comuni. Probabilmente in futuro sarò nuovamente ospite di questa struttura. Una citazione particolare x lo chef "Pepe", x le ragazze Pilar e Asmara senza dimenticare il gioviale ragazzo al bar ed il fantasioso animatore.in conclusione un bravo a tutti.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 313 week(s) ago

Expedia Group verified review

Alles super. Service top. Lage etwas ausserhalb von puerto del carmen aber in strandnähe
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