The hotel double booked despite my upfront payment, and I had to find an alternate room in another hotel for the nights of stay. Still pending refund from Wotif at the time of writing.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia