POP! Hotel Airport Jakarta

Explore POP! Hotel Airport Jakarta
7.9
Pleasant
From 12,879 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

7.3

Location

8.2

Service and Facilites

7.8

People often mention about POP! Hotel Airport Jakarta
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Accessibility (125)
Staff Friendliness (113)
Bedroom (95)
Ambiance (80)
Bathroom (79)
Hotel Area (67)
Check-in/out Time (60)
Room Space (59)
Wifi (50)
Soundproof (46)
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Traveler Reviews POP! Hotel Airport Jakarta

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40
Customer reviews
D***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, very helpful during the airport pick-up and hotel check-in process.
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Y***n
icon-Transit
Transit
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8.2
/10
Reviewed 1 week(s) ago
for a transit hotel it's enough
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Y***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The shuttle driver was not very friendly, people said thank you but kept quiet, was it because he didn't give a tip? Hahahaha
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E***f
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Strategic hotel, friendly HK staff
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Dewi k.
icon-Transit
Transit
icon-origin-TRAVELOKA
5.0
/10
Reviewed 2 week(s) ago
The hotel just changed its name to an unfamiliar name, not Pop anymore. No water bottle in the room, only in the hall. No toothbrush, soap, etc in the room. What a nightmare!
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A***f
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Affordable hotel, easy access to the airport and from the toll road
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R***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Friendly service with clean room conditions
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Enda L. B. P.
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Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The rice wasn't buffet style, but boxed rice that was picked up at the front desk. The fried rice had no flavor, and there wasn't even any salt. The staff responded quickly. The room was adequate for travelers who needed a 1/2 night layover. The bathroom was a bit tricky for guests using wheelchairs or canes, as the floor level between the bathroom and the bedroom was different.
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Hotler P. S.
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Transit
icon-origin-TRAVELOKA
7.3
/10
Reviewed 4 week(s) ago
Close to the airport and airport transfers are provided
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1 people find it helpful
Y***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Overall good, just 10 minutes from the airport
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H***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Since the plane departs early in the morning, stay at this hotel to avoid being late. Hotels near the airport
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Verified Traveler
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Very fast check-in... Room is ok, we only used it just to take a shower before to catch our next flight.
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Priyatmoko B.
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Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Comfortable room, perfect for connecting to the next day's flight, close to the airport, and airport drop-off available. The driver was friendly and helpful. 👍
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b***y
icon-Transit
Transit
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6.3
/10
Reviewed 7 week(s) ago
Overall, it doesn't meet expectations for its class 🙏🙏
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D***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very satisfying. The room was clean. The service was excellent.
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enricohb
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
The lobby is full of mosquitoes, the rooms look like slums even though the price is around 500 thousand or more
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habibuna
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Comfortable and stay here, there is a shuttle bus, guys
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Ms. Habibuna, Thank you for choosing to stay with us and sharing your wonderful experience with us. We apologize if you found our facilities and services did not meet your expectations. We will continue to strive to improve our services in the future. Thank you again and we look forward to welcoming you back again.
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S***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Vending machines need improvement to the latest payment methods. What you have was so difficult to pay by cash that need a new and crisp banknote. Also hot water dispenser was only available on the first floor
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Accommodation's Reply
27 Nov 2025
Dear Valued Guest, Thank you for taking time to write your review of our property, your comment is very much valued. Our aim is to provide the best product and service to all customers and we regret that on this opportunity we have failed to do so. We apologize to know that you had an unpleasant experience, and this problem have been discussed with department concerned for further improvement. Once again thank you for your constructive feedback. We look forward to welcome you back in near future with better level of service.
C***l
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Comfortable and close to the airport
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Accommodation's Reply
20 Nov 2025
Dear Valued Guest, First of all, we would like to thank you for staying at our hotel and for sharing your wonderful experience. Customer satisfaction is our top priority and we apologize for any inconvenience or poor service you may have experienced. Thank you again and we hope to welcome you back again in the future.
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Romi H.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
On Monday, November 18, 2025, we checked out at 4:50 a.m. WIB. Three of us took the shuttle to Soekarno-Hatta Airport. Two people were free, and one person had to pay 48,000 Rupiah in cash (QRIS was not accepted). The reason was that the shuttle was full. It turned out there were only 5 people out of a capacity of 15. Initially, the receptionist suggested chartering a car for 55,000 Rupiah, but I declined.
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1 people find it helpful
Accommodation's Reply
27 Nov 2025
Dear Romi H, Thank you for choosing to stay at our hotel. We apologize if you found our facilities and services did not meet your expectations. We will continue to strive to improve our service in the future. Thank you again and we hope to welcome you back again.
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