7.8
Pleasant
From 112 reviews
Provided by travelers on
Cleanliness

7.4

Room Comfort

7.5

Meal

7.4

Location

7.8

Service and Facilites

7.7

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Traveler Reviews Sun Inns Hotel Kelana Jaya

Number of reviews per page
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40
Customer reviews
KIW Y. M.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 123 week(s) ago
The water heater shower head is broken, and not fixed. Toilet door also not able to close properly.
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Dan W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 161 week(s) ago
Friendly staff and nice person, location and easy check in, low price budget hotel.
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Putra M.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 166 week(s) ago
For the time period I was there, the stay was generally well and the room I was booked in didn't disappoint me. It was comfortable, to say the least. The downside was the wifi signal in the room wasn't that reliable at all. So I had to either be in the lobby or the Mamak stall beside it to use wifi.
1 people find it helpful
rozainabun k. b. m. r.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 167 week(s) ago
The room smelled of cigarettes, the workers said they wanted to deliver the perfume until they checked out. Takpela tu. From the stairs to the room a bit less clean. People can smoke on the stairs only. If you come, the price is ok, but I never took a room price below 70, but it's ok. Let it be small but clean. Back home the flu might dust a lot of coats. My suggestion is to improve the cleaning service.
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SITI A. B. Y.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 174 week(s) ago
Hair littered on the floor. The sheets are not clean. I feel like there are insects biting while sleeping. No mineral water even a bottle.
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Lakman B. S.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 256 week(s) ago
Small room.. And still open without water charges parking expensive
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Mohd
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 293 week(s) ago
Comfortable room and reasonable price.
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Gandy S.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 298 week(s) ago
non smoking room but smells so nice
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Md Shudul Islam
icon-Medical
Medical
icon-origin-TRAVELOKA
6.3
/10
Reviewed 304 week(s) ago
I'm really surprised when you ask about deposit rm50 you must tell us about that we pay 7 eleven RM 50 after you ask me pay again deposit 50 + 10 RM you can charge but at least you should inform about that before .
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Kelana J. E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 310 week(s) ago
Clean place and excellent service, reception friendly only astro TV needs to be improved. Overall nice.
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Allifatul M. B. A. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 334 week(s) ago
First I wanted to give bad expressions as one of the operators gave me a room with light problem. thus her face extremely annoying. then new operator came up and give me a new proper room and give me an explanations.
1 people find it helpful
Frank L.
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 340 week(s) ago
Initial room given had broken tv and shower. Night receptionist guy changed room for me to 1st fl. So I avoided the antique lift. It was clean,quiet and all things worked well. Basic hotel 3 mins walk frm Paradigm Mall with a good manak shop next door at a reasonable price.
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noor izra binti mad rosip
icon-Business
Business
icon-origin-TRAVELOKA
5.1
/10
Reviewed 341 week(s) ago
Dirty sheets then many pests. It's red-red. Do not know how to change cdr to no parking
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Noor I. B. M. R.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 342 week(s) ago
Sheets are smelly, unobtrusive. Lots of ham. It's red-red.
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Rosni B. M. D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 353 week(s) ago
It was a decent hotel and worth for those who are looking for a budget hotel. It has the best location as it is located next to Paradigm Mall.
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Muhammad H. B. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 354 week(s) ago
Water dispenser on level 3 is not function, have to go to 1st floor to get water to drink. Should give complimentary mineral water in the room because of that. The lift is so slow. Need to repair. Free Parking only applicable during check out. Otherwise have to pay RM3 every single time you go out from that area. The night before, i stayed in the other hotel in the same area which is more cheaper and better room. Overall i'm not eager to comeback to this hotel any time soon.
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FARALISA S. B. A.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 362 week(s) ago
Nice budget hotel. There's a water heater. The closet.
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SATHYA P. S.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 362 week(s) ago
The room were totally different from the pictures when booking thru app. The room was so smelly, walls had stain, curtains had stain and bed had stain. I had to shift 2 times for a better room and paid extra. Never again will stay at sun inns kelana jaya.
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Noor I. B. M. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 375 week(s) ago
Affordable for backpackers, the price is affordable.
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Noor I. B. M. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 377 week(s) ago
Suitable for backpackers.
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