I've frequently stayed at the Holiday Inn Express Pluit since 2020. The staff is always friendly, the rooms are quite spacious and comfortable. However, this time I was a bit disappointed with the cleanliness, especially the bathroom. The towels were very dirty, and some corners of the bathroom had mold stains and a musty smell. The location is very strategic for me, 20 minutes to the airport and directly below the hotel is a shopping mall.

Shoutout to Andreas and Flo for helping us with all of their effort to find my son’s book which accidentally broke. The hotel is super value for money and very near bus terminal which can bring you to west center south North Jakarta in no time and only $0.3. We will definitely stay here again when we go to Jakarta and hopefully the hospitality is not changing.

Need a little improvement to the entrance facilities, improve cleanliness, and increase the number of security guides.

The staff is friendly, the rooms are nice, neat, clean, and have direct access to the mall. It was a pleasure staying here.

The staff is friendly, the rooms are nice, neat, clean, and have direct access to the mall. It was a pleasure staying here.

Recommended if you want to vacation around Pluit

bedroom leaking from the side of the window glass

The staff very friendly and quick response, nice , for the future in the bathroom can add a bidet🙏🏻

It's also convenient, making mall access easier.

Over all good, always stay here

Good location, close to the airport, integrated with emporium shopping mall, good services.

The hotel staff was very friendly and helpful during check-in and check-out, the rooms were spacious and clean, and the food was varied and delicious. Good job and continued success at Holiday Inn Express.

A practical business hotel for transit, but getting more expensive

Choose this hotel so you can see the fireworks on New Year's Eve, just look at the wall

The hotel staff is friendly, the food is delicious, and it's close to the mall.

Very fun and amazing

Very fun and amazing

I stayed here with genuine expectations, but the experience left me disappointed. The bed sheet and pillows had an unpleasant smell, and the blanket had a strange, squeaky texture that made it uncomfortable to sleep. As someone working in the hospitality industry in Bali, I found this especially unacceptable. Breakfast was another disaster. Almost no variety, and what little there was tasted awful. I ended up skipping breakfast for the rest of my stay because it simply wasn’t worth touching. For a property operating in this market, delivering such poor basic standards is shocking. If management doesn’t address these issues immediately, guests will have every reason to stay far away.

great and my favorite hotel

I always stay here when I'm going to the airport. The rooms are comfortable and the location is very close to the airport.