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1O1 URBAN Jakarta Kelapa Gading

Explore 1O1 URBAN Jakarta Kelapa Gading

Overall Ratings & Reviews 1O1 URBAN Jakarta Kelapa Gading

Traveloka (16,427)
Other sources (63)
8.7
Very Good
From 16,427 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.7

Location

8.9

Service and Facilites

8.8

People often mention about 1O1 URBAN Jakarta Kelapa Gading
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Staff Friendliness (1489)
Bedroom (1417)
Ambiance (1374)
Hotel Area (1366)
Accessibility (1322)
Room Space (1314)
Bathroom (1308)
Distance to City Center (1262)
Surroundings (1250)
Family Friendly (1214)
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Traveler Reviews 1O1 URBAN Jakarta Kelapa Gading

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 hour(s) ago
The front office is so nice. They even offered to assist me to bring my very light luggage to my room, not because they were expecting any tips or anything, but because sincere service is what they are up to. Even the GM personally greeted me in person. It was such a wonderful experience. Thank you.
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Accommodation's Reply
02 Jun 2026
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
H***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 day(s) ago
The place is comfortable and the service is good. Thank you.
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Accommodation's Reply
31 May 2026
Dear Ms./Mrs. H*y, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Dewi, Hotel Manager
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Ajiwijaya
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 day(s) ago
The check-in process with Jasmin was very friendly.
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Accommodation's Reply
02 Jun 2026
Dear Ms. Ajiwijaya, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Selfie, Hotel Manager
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M Rezha A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Check-in process by Jasmine reception.
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Accommodation's Reply
02 Jun 2026
Dear Ms. Reza A., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Selfie, Hotel Manager
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Salsa D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The service was very good, assisted by Kak Rahma at the reception.
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Accommodation's Reply
02 Jun 2026
Dear Salsa D., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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Faizah D.
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
Staff assisted by Ms. Jasmine during check-in. Overall okay.
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Accommodation's Reply
02 Jun 2026
Dear Ms. Faisah D., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Check-in process by Jasmine, the receptionist.
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Accommodation's Reply
02 Jun 2026
Dear Ms./Mrs. W*a, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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E***y
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10.0
/10
Reviewed 5 day(s) ago
Good, comfortable, strategic location.
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Accommodation's Reply
02 Jun 2026
Dear E*y, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Good, nice, pleasant. Good service.
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Accommodation's Reply
31 May 2026
Dear Mr. G*t, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Dewi, Hotel Manager
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c***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
Everything's okay. Staff, security. God bless.
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1 people find it helpful
Accommodation's Reply
28 May 2026
Dear C*n, Thank you for your kind words about our hotel. We are glad to hear that you had an enjoyable time. We look forward to seeing you again soon. Thank you. Sincerely, Rediya Shelphy, Hotel Manager
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Indra C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 day(s) ago
It was a great stay here, especially with the customer service of Mrs. Rahma.
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Accommodation's Reply
31 May 2026
Dear Indra C., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Dewi, Hotel Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room was very comfortable, the atmosphere was peaceful. It was a very pleasant stay. Will be back soon.
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Accommodation's Reply
28 May 2026
Dear Mr. G*t, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledya Shelfy, Hotel Manager
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Nadhifah A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Comfortable and good service by Belinda
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Accommodation's Reply
31 May 2026
Dear Ms./Mrs. Nadifah A., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Dewi, Hotel Manager
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Theresia S. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel is comfortable, the staff is friendly, the location is close to the mall, it is always a pleasure to stay here.
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Accommodation's Reply
31 May 2026
Dear Ms. Theresia S.S., Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Devi, Hotel Manager
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Amos A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The room was clean and the staff were friendly, assisted by receptionist Kak Winda.
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Accommodation's Reply
31 May 2026
Dear Mr./Ms. Amos A., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Dewi, Hotel Manager
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Check-in Mbak Rahma, good service, cool.
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Accommodation's Reply
31 May 2026
Dear Ms./Mrs. H*o, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Kemala Dewi, Hotel Manager
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Ahmad N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Rahma helped me check out. Overall, this hotel is okay. The staff are friendly. The location is good, close to everything.
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Accommodation's Reply
28 May 2026
Dear Ms./Mrs. Ahmad N., Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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R***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I had a wonderful stay at this hotel. The staff were very friendly and welcoming, making me feel comfortable from the moment I arrived. The room was very clean and well maintained. And the fried rice was absolutely delicious. Highly recommended!
+2
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Accommodation's Reply
26 May 2026
Dear Mr / Mrs R**l, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ledya Shelfy Hotel Manager
dea k.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Ms. Rahma assisted with the check-in process, and her service was excellent. Thank you.
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Accommodation's Reply
28 May 2026
Dear Ms./Mrs. Dia, Thank you for your positive review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ledia Selfie, Hotel Manager
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I***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The rooms are clean and the service is friendly, assisted by receptionist Ms. Winda. There's also a 24-hour restaurant.
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Accommodation's Reply
28 May 2026
Dear Ms./Mrs. I*E, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to welcome you again soon. Sincerely, Ladya Selfie, Hotel Manager
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Number of reviews per page
20
40
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