7.8
Pleasant
From 326 reviews
Cleanliness

8.0

Room Comfort

7.2

Service and Facilites

8.4

Traveler Reviews Hotel Excelsior

Number of reviews per page
20
40
Top reviews
James
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reviews are unfair here. This is a very cheap hotel and you get what you pay for. The good: Excellent private beach in front, lovely sunloungers free to use and the beach is truly stunning. The hotel is very clean - you can smell the cleanliness in the sheets and everything is polished well. Breakfast is basic but functional. I put it in the "good" because I'm not expecting anything amazing for such a cheap hotel. The bad: Everything in my room was broken, broken shelves, broken safe, broken hair dryer, broken tap (worked but they had sellotaped it from falling apart), broken shower head (the shower still worked but couldn't adjust height). The building needs a desperate renovation. Some staff seem very uninterested. No pool. Bed too soft so a bit uncomfortable. All in all I can't complain. Considering this was the cheapest beach hotel I could find in all of Europe during bank holiday when everything is so expensive... It did the job and at least everything was clean.
Read More
David
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There was no toilet paper, no toilet seat, not tissues, no paper or plastic cups. I got one towel. The bed springs made sleeping uncomfortable. Heat/AC worked well and the balcony was nice.
David
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This is a nice hotel, one block from the lungomare well kept and run by some great folks. The room was impeccably clean with a very nice balcony with views of the sea. The bed was good but had poly sheets.
Sandra
icon-Family
Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Rooms clean but old. Mattresses were sinking. No privacy you can ear people talk next door. Staff no smile, no hello not very welcoming. You walk in and they keep their head down. As for the breakfast, coffee horrible, pastries were dried and old from a few days. Bathroom a person barely fits in. The floor in the elevator feels as if you’re gonna go through also sinking in. I don’t recommend.
Read More
Julie
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

It’s a nice hotel for the price. But in my case, the washroom wasn’t clean. The bed and pillows need more comfort. And as for security, it’s basic. Anyone can get in and out of the hotel. No questions asked. Same for the elevator. But for a quick stay and be a few steps away from the beach… it’s good !
Giuseppe
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

.
Diamond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Very good value durring off season.
Giulia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Staff was very nice and rooms were clean, breakfast was good too , beach was very close , but parking was limited and restaurants or main center was at least 10 minutes far by car
Shaun
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Very friendly staff, clean & comfortable great position value for money
Julia
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

This was a great place for a stopover
Francesco
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Nice place and excellent staff
charlene
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

We stayed here for 3 nights. It needs a complete upgrade or demolish!! You can barely see the sign of the hotel making it difficult to locate. Parking was an issue, we were charged for “free” parking in the car park immediately outside the hotel as the main one was full (?) The air conditioning system is so old, it has a plastic bottle outside to catch the water! If this fills up, the unit starts leaking and drips fast down the wall and onto the bedside cabinet. Not realising we had to empty the plastic bottle, this dripping went on all night. But couldn’t turn the air con off because it was so hot. They do an aperitif at around 6 or 7pm for guests which is nice. Breakfast was ok, not a huge choice but inclusive. It is 2 mins from the beach and you get complimentary use of the lido. Overall we enjoyed our stay in Pescara
Read More
Asaf
icon-Business with Friends
Business with Friends
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

old building
Jozef
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Hotel by potreboval rekonstrukciu personal ok ranajky najpestrejsie ake sme na tomto tripe mali ale nieje co chvalit v taliansku za veľa penazi malo muziky....bohužiaľ
Filippo
icon-Leisure
Leisure
4.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Our recent stay at Hotel Excelsior was extremely disappointing due to an ant infestation. On our first night, my child noticed a few ants on the floor, which we initially dismissed. However, the situation escalated on our second night when we returned to find numerous ants scurrying on the floor and even on our beds.We immediately informed the receptionist, who contacted the manager, but he was unavailable. With no other rooms available, the staff's solution was to clean the sheets, which did not address the underlying problem. The presence of ants in our beds made it impossible for us to stay, and my children were particularly disturbed by the situation. We had to find other accommodations late at night and were told to return the next morning to discuss a possible refund. The following day, the manager, Mattis, was unprepared to issue a refund but offered another room for our last night. By then, we had already paid for alternative lodging, making a return to the hotel inconvenient. Mattis advised us to request a refund through Expedia. However, when we did so, the hotel denied our request for a refund.Overall, the hotel was a disappointment. The fact that they were unable to resolve the issue or provide a refund is truly unacceptable in a service business. Cleanliness and effective management are crucial for ensuring guest satisfaction. I hope future guests have a better experience.
Read More
Ivan
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Staff very nice from Breakfast to cleaner to reception. The facilities are outdated and lift very slow but it is very convenient as 100 mt from the beach
Jordan
4.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Bed was very uncomfortable-bathroom had no toilet seat-you could hear everything around you.
Carrie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

Great location. Aircon worked great. Loved that we got a free chair and umbrella at the beach provided by the hotel.
Mojisola
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Staff are very helpful and it very close to the beach
Tasha
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

A nice place for the price
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved