I stayed here for one night and an issue I noticed straight away was the lack of cleanliness because one pillow case had what I thought was a blood-like stain (as you can judge by the photo). I reported the issue to the front desk and I was told that the housekeeping staff would change it - nobody did anything, which I suspect was because I was only staying there for one night but I just felt like they were dishonest there. I also did not like how I had to unfold the sofa bed myself when I arrived which I hurt my finger doing, although nothing too serious came of it. Then there was no heating coming from the radiator even when turned to the maximum temperature but I did not bother reporting this as I found the bedding kept me warm enough and I slept through the night. Beforehand though, around midnight, I was locked out of the hotel and there were no staff so I panicked as I was not given any information about what key opens what door which I had to figure out myself. Another issue I found was when the front desk said that the set of keys which they give out could not be passed onto the other people who I shared the room with because it was booked in my name so it made plans to meet more complicated than it needed to be. There was also misinformation in the room's handbook which stated that the check out time was at 10 AM but it turned out it was actually 11 AM according to the front desk. Those last two issues were not reported but I lost faith in the staff there by the end.