Overall Ratings & Reviews The Charles Hotel

Heritage building was quaint. First room had no hot water but staff quickly moved us. Great location for walking to waterfront and shops/restaurants.

Beautiful front porch w flowers and a welcoming view

We arrived early

very quaint and quintessential. excellent food - had dinner at the restaurant. Great customer service and friendly staff. Great location. Rooms were a bit small - was hard to maneuver in the room - couldn't even bring up suitcases - nowhere to put them.

Beautiful. I just didn’t realize how small the room would be.

Beautiful property

We had an amazing stay! Will come again

The room was spacious and comfortable. We had an issue with shower, Aliyah was helpful and sweet and made everything perfect again.

The employees were a very nice and accommodating

The room was extremely small. We kept falling over our own suitcases. The decor was not appealing. The coat rack in the bathroom that served as a towel rack fell over when no one touched it, and it was not overloaded. The lightbulbs in the fixtures did not match: warm white in some; bright white in others. The bushes are overgrown over the walks so it was necessary to go off the walk to get to the parking lot. One of the light fixtures in the parking lot had been hit by a car at some point and was still not repaired. The sidewalks in general were not high-heel friendly.

Really enjoyed our stay. The staff was very friendly. Only stayed one night and we would stay again. Pillows were our only issue but that is always a matter of preference.

Charming heritage property. Room on the main floor behind the restaurant was noisy

Great spot. Walking distance to everything. Great staff. Rooms are small but well appointed.

Great rooms with nice beds and updated bathrooms. Love the shower! No desk in the room for work. Desk, bar and restaurant staff all friendly and accommodating. Food and drinks were spot on. Walls a little thin but overall a great stay and walking distance to a welcoming town!

Only issue was hot water never got warm enough.

Both my wife and I had to have cold showers in the morning. Otherwise all was good.

This room is smaller than my closet. The lights are so bright outside the room that even with the blinds closes it’s like full daylight. Walls are paper thin and door is see through. Not worth 300 a night.

Lake trout for dinner was excellent. Friendly staff

Beautiful property. An old house, but well kept. The Hob Nob restaurant onsite is excellent, with a great little bar to hang out. Convenient easy walk to downtown NoTL and the Shaw Festival Theatre. Will definitely return.