Perla Maya Hotel

Explore Perla Maya Hotel
8.0
Very Good
From 280 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.4

Traveler Reviews Perla Maya Hotel

Number of reviews per page
20
40
Top reviews
Brenda
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A great place to stay. It is close by the lake, it has a pool and parking included. I also enjoyed the included breakfast they provided. There are Guatemalan and American dishes. Overall, a nice option to stay in.
pedro
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect. I really recommend it staff. Very friendly. Breakfast was very tasty. I am enjoy it. The pool the view to the volcanoes very very nice thank you so much. I will come back.
Celiris
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente lugar, conecta con todo cerca caminando, el personal demasiado atento, el desayuno riquísimo. Tiene piscina y unas vistas increíbles.
Edwin
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good experience
David
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel facility was super nice and supportive even with suggestions for things to do as a family
Flor de Maria
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The pool and the terrace were great.
Selena
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great and cozy :)
Edvin
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There was noise from barking dogs next door. The mattress was very hard so we had difficulty sleeping. Also, the shades hit the wall when pulled down and made noise at night.
Harvir
icon-with Friends
with Friends
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

good breakfast nice staff
CESAR A
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean room
Jose
icon-with Friends
with Friends
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The place is basic, with a bathroom with very low water pressure, noisy at times, great view of the volcanoes and Lake Atitlan from the terrace, convenient walking distance to the lanchas piers, some good restaurants and tiendas, tourist-oriented shops, and yes, from the Panajachel river paragliding departure and landing facilities. The breakfast selection was really basic, either chapin or American, with anything extra like orange juice for an extra fee. One morning we had to wait way past 30 minutes to order. When we complained they informed us there was a group who made reservations ahead of us who needed to be served first. The pool we never used because they told us the water was very cold, yet one evening there was a group of young people enjoying it without complaining. We all loved Paco, the welcoming happy parrot kept in the lobby.
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Justin
icon-with Friends
with Friends
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The location was excellent, the staff was super friendly despite the language barrier and the rooms were comfortable.
Autumn
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano.
Michelle
icon-with Partner
with Partner
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff who greeted us at check in was rude, but most of the staff was very friendly and accommodating. Breakfast was good and included. Coffee was amazing. I drank it without creamer and enjoyed it. Our room was equipped with everything we needed, and the water was hot. However, the water flow is very slow and will take a while to rinse shampoo/conditioner out of long hair. To note—some of the employees don’t speak Spanish well, only their dialect. My husband, who speaks 3 languages, had some difficulty with communication (some of the employees, not all). The hotel landscape is beautiful.
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Andrea
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

very friendly staff. The front clerk was very helpful in giving us things to do, and letting us know what to avoid as well.
Lori
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Everyone was so welcoming and helpful. The room was clean and the shower had hot water! Breakfast was delicious too and the place was super close to the main spots in town. Nice size pool however it was too cold to swim.
Riaz
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Like A Hostel, Location Good, Breakfast Good, Room Condition Needs To Be Upgrade..
Juan J
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The Hotel was okay but the main entrance was kind of scary do that there is a river next to it and gives you the impression that something is going to happen to you. The front desk person needs to improve his costumer service.
oscar
icon-Family
Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice people excellent service
Dorian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Good breakfast
Number of reviews per page
20
40

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