The Jayakarta Suites Bandung

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Overall Ratings & Reviews The Jayakarta Suites Bandung

Traveloka (11,162)
Other sources (88)
8.9
Very Good
From 11,162 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

9.0

Service and Facilites

8.9

People often mention about The Jayakarta Suites Bandung
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Staff Friendliness (250)
Ambiance (234)
Variety (233)
Family Friendly (227)
Room Space (226)
Bedroom (226)
Hotel Area (224)
Taste (219)
Bathroom (200)
Distance to City Center (189)
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Traveler Reviews The Jayakarta Suites Bandung

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Customer reviews
Ade I. N.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 hour(s) ago
Strategic location and complete hotel facilities for business trips
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R***e
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Staycation
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9.1
/10
Reviewed 2 day(s) ago
My weekend staycation at The Jayakarta Suites Bandung turned out to be quite memorable 👍 The location is great, still in the Dago area so everywhere is quite close. One of the most satisfying things is the spacious swimming pool and the cool vibe, suitable for both children and adults. I happened to come on the weekend with 2 children and there was a cake decorating activity for the children, so it was quite fun even though there was an additional fee to join the event 😄 I took an Executive Twin Bed with Breakfast and got a room on the main road side. The room was quite spacious, there was a connecting door and a bonus terrace which is rare to find in hotels with this rate. Another plus point was the bathtub in the bathroom, nowadays it's quite rare to find hotels that still provide bathtub facilities at this price. The toilet is also a new model and the bathroom is quite clean. The TV is not a smart TV yet, but it is still comfortable to use to relax in the room. I think breakfast is quite complete, the choices are quite varied and there are also boiled noodles/fried noodles. For additional children's breakfast there is a separate charge depending on age, from what I received, children over 10 years old start to be charged an additional fee of around Rp110,000 per person. I happened to book for 2 adults + 2 children and at check-in there was no additional charge 👍 The service was also friendly and responsive. Overall, for the price, facilities such as the swimming pool, bathtub, balcony/terrace, and breakfast, I think it's quite worth it and satisfying for a family staycation. Just a few small notes to make it more comfortable in the future. Because it's a typical old hotel, some parts do feel classic. The AC is still an old model but fortunately it's still cool. Because I got a roadside room, the sound of vehicles from outside was still a bit audible. I think the room lighting could be made a little brighter to make the atmosphere feel warmer. The carpet and some interior details could also be refreshed to make the room feel fresher. During the weekend
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Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
I stayed at the Jayakarta Hotel in Bandung and was overall quite satisfied with my stay. The hotel has a comfortable atmosphere, with spacious rooms and the cool, Bandung-like air. Its location is also quite strategic, perfect for family vacations or short trips. The staff was friendly and check-in was smooth. The room was clean, the bed was comfortable, and the facilities were well-functioning. The pool and garden area were a plus, adding to the relaxed and serene atmosphere. Breakfast offered a wide selection of delicious food. While some parts of the hotel appear dated, overall the facilities are well-maintained and comfortable. For the price, this hotel is still a good value for a stay in Bandung.
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Indra M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
I stayed at the Jayakarta Hotel in Bandung and was overall quite satisfied with my stay. The hotel has a comfortable atmosphere, with spacious rooms and the cool, Bandung-like air. Its location is also quite strategic, perfect for family vacations or short trips. The staff was friendly and check-in was smooth. The room was clean, the bed was comfortable, and the facilities were well-functioning. The pool and garden area were a plus, adding to the relaxed and serene atmosphere. Breakfast offered a wide selection of delicious food. While some parts of the hotel appear dated, overall the facilities are well-maintained and comfortable. For the price, this hotel is still a good value for a stay in Bandung.
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1 people find it helpful
d***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Very comfortable and clean place
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This morning, a man offered to wash my car. I don't know if it's free or not, as the receptionist didn't give me any information. The floor is carpeted, and it smells like old carpet. I think it's better to just use regular flooring. Overall, it's good. Don't forget to add Netflix and a power outlet in the room.
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Accommodation's Reply
09 May 2026
Dear guest, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff were all very friendly. The only downsides were the lack of Netflix and the difficulty in finding a power outlet. It's best to bring your own combination cable from home. Otherwise, it's fine.
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Accommodation's Reply
09 May 2026
Dear guest, We sincerely apologize for the inconvenience caused which failed to meet your expectations. Pleased be assured that we are working on addressing the highlighted concerns to ensure better guest satisfaction. We look forward to welcoming you for a more seamless experience in the future. Sincerely, The Jayakarta Suites Bandung
A***p
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's a very comfortable boutique type and the atmosphere is cool.
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Accommodation's Reply
03 May 2026
Dear guest Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel's location is strategic, the staff is friendly, and the breakfast could be more varied and tasty. Please note that the elevator needs to be repaired; it's been intermittently malfunctioning, and then intermittently malfunctioning, likely due to its age. Otherwise, everything is fine. Thank you.
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1 people find it helpful
Accommodation's Reply
03 May 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
Muhamad A. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's an old hotel with quite a nice view outside, I liked it. There are swimming pools and a kid's playground.
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Accommodation's Reply
03 May 2026
Dear Mr. Muhammad There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
Beni S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Best service. Delicious food.
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
Dear Mr. Beni Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon. Best wishes, The Jayakarta Suites Bandung
Irfan N. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The breakfast was great and delicious. There were lots of choices.
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2 people find it helpful
Accommodation's Reply
19 Apr 2026
Dear Mr. Irfan Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
Rizka H. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
The staff is friendly, the parking is spacious, the food is delicious, the rooms are clean and tidy.
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2 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear Mrs. Rizka, Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung. Best wishes, The Jayakarta Suites Bandung
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Muhammad A. R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Ok. Very worth it for the family and the price
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Accommodation's Reply
10 Apr 2026
Dear Mr. Muhammad, There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon. Best wishes, Jayakarta Suites Bandung
Hendra
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
The staff is friendly, the food is excellent in terms of taste and variety. The swimming pool is quite clean. The rooms have a classic boutique-style atmosphere.
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Accommodation's Reply
10 Apr 2026
Dear Mr. Hendra, It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return. Best Wishes, The Jayakarta Suites Bandung
Kirana A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The staff was very friendly, the view from the room was great. The room was very spacious. The bathroom had a very nice bathtub.
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3 people find it helpful
Accommodation's Reply
07 Apr 2026
Dear Mrs. Kirana Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
F***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
The staffs were very slow in response. Even when I try to call the receptionist or room service, no one accepts the call. The security is also lax and slow in response. When my phone was left behind in my taxi, the security wouldn't help chase that taxi again. I alone had to run in the middle of the rain to chase the taxi, therefore making me have a cold afterwards. Please educate your hotel staffs more. Thanks
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2 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear guest Thank you for sharing this review. Please accept our sincere apology for your unpleasant experience that you have had at our hotel. We are concerned with the issue that you have raised and we do not take this matter lightly. We have coordinated with respective department heads and take further actions to avoid the recurrence in the future. I will personally ensure that necessary improvement will be made. I truly apologize for the unfortunate event and I sincerely hope that you will give us another chance to make amends and make up for the disappointment. Sincerely, The Jayakarta Suites Bandung
A***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 7 week(s) ago
A great place for a vacation, close to everything around town. The rooms, though dated, are well-maintained. The bathtub is clean, the shower is powerful, and the hot water is instant. The air conditioning, though old, is still cool. If you're a non-smoker, you might want to reconsider your stay here, as you might encounter smokers in the hallways and pool area, although non-smoking rooms can be requested.
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1 people find it helpful
Accommodation's Reply
10 Apr 2026
Dear guest We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Jayakarta Suites Bandung
r***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Very good 🙏🏻 Thank you Jayakarta
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1 people find it helpful
Accommodation's Reply
03 Apr 2026
Dear guest, Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung. Best Wishes, The Jayakarta Suites Bandung
Hendri I. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Good as usual
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Accommodation's Reply
07 Apr 2026
Dear Mr. Hendri We certainly appreciate all of your wonderful feedback and it is pleasure for us to hear that you had an enjoyable stay at The Jayakarta Suites Bandung. We hope to have you back with us in the future. Best wishes, The Jayakarta Suites Bandung
Number of reviews per page
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