Dear Ms. Dini, Thank you so much for your positive review and compliments. We are delighted to hear that you enjoyed your stay and were impressed with the friendly service from our staff, from reception to the restaurant team. We are also glad to hear that you enjoyed the variety and taste of our breakfast, especially the Ombus-Ombus, a famous North Sumatra dish. Your satisfaction motivates us to continue providing memorable stays. We hope to welcome you back to Grand Mercure Medan Hotel again. Sincerely, The Management

Dear Ms. Maruwandee, Thank you for taking the time to share your experience with us. We are delighted to hear that you were satisfied with our friendly service, the comfort of our spacious rooms, and the quality of our food. We also appreciate your feedback regarding the bathtub facilities. Please note that some of our room types may not have bathtubs, but this feedback will be taken into consideration for future improvements to our facilities. We look forward to welcoming you back to the Grand Mercure Medan Hotel and providing you with an even better stay. Sincerely, The Management Team

Dear Valued Guest, Thank you for your trust and loyalty in choosing to stay with us. We are delighted to hear that you enjoyed the comfort of our spacious rooms. We sincerely hope to welcome you back to Grand Mercure Medan Hotel again and look forward to providing you with another memorable stay. Sincerely, The Management

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you had a memorable stay at Grand Mercure Medan Angkasa Hotel. We hope to welcome you back again in the future. Sincerely, The Management

Dear Valued Guest, Thank you for your excellent review. We are delighted that you were satisfied with our friendly service and facilities. Your compliments encourage us to continue striving for the best possible service. We hope to welcome you back to Grand Mercure Medan Angkasa Hotel again. Sincerely, The Management

Dear Valued Guest, Thank you for your positive review. We are so glad that you were satisfied with our room, breakfast and friendly service from our staff. Your feedback means a lot to us and we look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management

Dear Mr. Ratchamat F., Thank you for your positive comments regarding the comfort and facilities of our hotel. We also appreciate your comments regarding the breakfast, particularly regarding the quality of the fruits. We will continue to strive to improve the taste and variety of our menu to ensure that you have an even more satisfying experience on your next visit. We look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management

Dear Valued Guest, Thank you for your review. We are very glad that you were satisfied with our service. We appreciate your comments regarding the variety of breakfast and we will take them into consideration to improve our guest experience in the future. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management

Dear Valued Guest, Thank you for sharing your experience. We are sorry that the non-smoking room you booked was not available upon arrival and you were therefore required to stay in a smoking room on the first night. We thank you for your patience until we were able to move you to a non-smoking room the next day. We look forward to welcoming you back for an even more memorable experience. Best regards, Management

Dear Mr. Afit P., We are delighted that you enjoyed your stay at Grand Mercure Medan Angkasa. Thank you for your trust in our team's honesty. We look forward to welcoming you back on your next visit. Best regards, Management

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Grand Mercure Medan Angkasa. Your feedback means a lot to us and will serve as encouragement and support for our team to continue to strive to provide the best service. Best regards, Management

Dear Guest, Thank you for your positive feedback. We appreciate your encouragement to continuously strive for excellence in our service. Your satisfaction is important to us, and we will continue to work hard to meet your expectations. Best regards, Management

Dear Valued Guest, Thank you for your comments and suggestions. We apologize for the inconvenience you have experienced due to the shower issue in the bathroom. Your feedback is very important to us and we will immediately forward it to our engineering team for review and improvement to prevent the same issue from happening again in the future. We are still delighted to know that you have chosen Grand Mercure Medan Angkasa as your accommodation and we look forward to welcoming you back again. Best regards, Management

Dear Guest, Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

Dear Valued Guest, Thank you for your positive review. We are delighted that you were satisfied with our service, felt comfortable with our hotel's atmosphere and were impressed with our spacious rooms. We look forward to welcoming you back to Grand Mercure Medan Angkasa again. Best regards, Management

Dear Guest, Thank you for sharing your feedback. We are delighted to know that you enjoyed the welcome drink and appreciated the variety and taste of our breakfast offerings. We have also noted your suggestion regarding the floor renovation, and we truly appreciate your input as it helps us improve our facilities for a better guest experience. We look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Warm regards, Management

Dear Guest, Thank you for your positive review. We are pleased to know that you enjoyed the clean room, the friendly service from our staff, and the delicious breakfast options. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management

Dear Guest, Thank you for your positive review. We are delighted to hear that you enjoyed the comfort of our clean rooms, the kid-friendly pool, and the delicious and varied cuisine. We look forward to welcoming you back to Grand Mercure Medan Angkasa. Best regards, Management