Manhattan Hotel Jakarta

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Overall Ratings & Reviews Manhattan Hotel Jakarta

Traveloka (10,113)
Other sources (380)
8.3
Very Good
From 10,113 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.8

Service and Facilites

8.3

People often mention about Manhattan Hotel Jakarta
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Taste (274)
Staff Friendliness (270)
Variety (263)
Distance to City Center (241)
Bedroom (240)
Ambiance (233)
Bathroom (228)
Accessibility (224)
Room Space (223)
Surroundings (216)
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Traveler Reviews Manhattan Hotel Jakarta

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Customer reviews
D***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Great location. Great food. Friendly staff. It's really close to Kuningan City where you can find a lot of things. It's also nearby Mal Ambassador and Mega Kuningan Area.
2 people find it helpful
Accommodation's Reply
12 Jan 2026
Dear D***o, Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your perfect rating and for sharing such a positive impression of your stay with us. We are delighted to know that you enjoyed our strategic location near Kuningan City, Mall Ambassador, and the Mega Kuningan area, as well as the great food and the friendliness of our staff. Your kind words are truly encouraging and will inspire our team to continue delivering warm hospitality and memorable experiences. We look forward to welcoming you back again soon. Sincerely Ag. Agung Pramudito General Manager
putri m.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The hotel staff was very friendly and the service was excellent. 👍
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Accommodation's Reply
12 Jan 2026
Dear Ms. Putri M, Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent rating and positive feedback regarding your stay. We are delighted to know that the friendliness and excellent service of our staff provided you with a memorable experience. Your positive feedback is invaluable and inspires our team to continue striving to provide friendly service and memorable experiences. We hope to welcome you back again in the future. Sincerely, Agung Pramudito, General Manager
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Y***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The service was top-notch. I was initially disappointed because some of the items on the list didn't match, but the staff on duty tried their best to provide the best service. Thanks also to Susan, her birthday was so much fun❤️
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1 people find it helpful
R***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Perfect wonderful enjoy the best
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M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The place is nice, especially the view and the swimming pool... the room is nice and comfortable, the lights are bright, the bathroom is spacious, there is a microwave too, the breakfast food is delicious and varied, the only downside is there is no elevator from the parking lot to the lobby, so it's a bit difficult to carry your stuff, you have to drop it off in the lobby before going downstairs to the parking lot. Overall, it's okay, nice
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1 people find it helpful
A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is really nice! Yes, it's like a 5-star hotel. The room is very spacious, you get lots of snacks in the room, you must try the Mars and Venue Suite... Don't forget the SUPER DELICIOUS breakfast.
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2 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr./Ms. A*a, Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent rating and impressive feedback regarding your stay. We are delighted to hear that the spacious room, the well-prepared in-room snacks, and your recommendation to try the Mars and Venus suites provided a memorable experience. We are also pleased that our breakfast impressed you with its deliciousness. Your encouraging words are very meaningful and motivate our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future for another memorable five-star stay. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 1 week(s) ago
The room AC is hot but after servicing it remains hot
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Warm greetings from Manhattan Hotel Jakarta. Thank you for your rating and feedback. We sincerely apologize for the inconvenience caused by the air conditioning in your room, although we have already repaired it. Please accept our apologies for the impact on your comfort during your stay. We greatly appreciate your feedback and have forwarded it to our engineering team for further investigation and immediate action. Guest comfort is our top priority, and we will do our best to prevent such incidents from happening again. We look forward to welcoming you back for another comfortable and smooth stay. Sincerely, Agung Pramudito, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff were almost all friendly. My request for a welcome cake for my anniversary was granted without any strings attached. I even got additional mirror decorations. There was plenty of bottled water, snacks in the fridge, and a coffee machine. It was truly a 5-star experience. The view was amazing. Stayed in the Mars and Venus suites.
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e***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Complete breakfast with many choices
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Accommodation's Reply
09 Jan 2026
Dear Mr./Ms. E*a, Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent rating and positive feedback regarding your stay. We are delighted to hear that our extensive breakfast offering a wide variety of choices provided a memorable experience. Your positive feedback is invaluable and inspires our team to continue striving for friendly service and memorable moments. We look forward to welcoming you back in the future. Sincerely, Agung Pramudito, General Manager
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Agi I. P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
Fast check in and check out, breakfast menu lot of variety, room with triple bed is large and clean, pool is infinity but need to be maintenaned especially the glass and ceramic surrounding and inside the pool and also the water and last but not least the city view from our room was fantastic!thank you
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Dwi I. F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
I was Pleasant Celebrating Anniversary in here, fast check in and out, the staf was friendly , we got welcome drink in 36th floor, make sure to take it at night so you can enjoy the scenery at night. the food was also great.
1 people find it helpful
Accommodation's Reply
09 Jan 2026
Dear Mr. Dwi I. F., Warmest greetings from Manhattan Hotel Jakarta, Thank you very much for your perfect rating and for choosing to celebrate your anniversary with us. We are delighted to hear that you enjoyed the quick check-in and check-out process, our staff's friendly service, and the special welcome drink on the 36th floor overlooking the beautiful night scenery. We are also glad that our food contributed to the pleasant experience of your celebration. Your kind words are encouraging and will inspire our team to continue providing warm hospitality and creating memorable experiences for our guests. We look forward to welcoming you back soon for another special occasion. Sincerely Ag. Agung Pramudito General Manager
A***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is very friendly. The location is strategic. The food is very delicious.
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Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. A*i, Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent rating and positive feedback regarding your stay. We are delighted to know that our friendly staff, excellent location, and delicious food provided you with a memorable experience. Your positive feedback is very meaningful and encourages our team to continue providing friendly service and memorable experiences. We hope to welcome you back again in the future. Sincerely, Agung Pramudito, General Manager
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
While eating, I asked for help clearing the table, but the lady in the black shirt went to the elevator and chatted with her friend. It was a bad idea to get a name for herself. Luckily, there was a nice guy who called me and cleaned it right away. The pool water wasn't clear, so I had to clean it. It's okay. Overall, I liked the food and the room, the view is awesome. I'll stay again next time.
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Accommodation's Reply
12 Jan 2026
Dear Mr./Ms. A*a, It is with pleasure that we, Manhattan Hotel Jakarta, would like to express our gratitude for your excellent rating and feedback. We are delighted to hear that your overall stay was satisfactory. We sincerely apologize for the inconvenience experienced during breakfast and regarding the condition of the swimming pool. We regret that our staff were unable to respond to your requests promptly, and that the lighting and cleanliness of the pool did not meet your expectations. Your feedback is invaluable, and we have forwarded it to our restaurant and engineering teams to improve our responsiveness, thoroughness, and overall service and facilities. Sincerely, Agung Pramudito, General Manager
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Denny J.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Spacious rooms, delicious and varied breakfast. Close to Kuningan City Mall.
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Accommodation's Reply
05 Jan 2026
Dear Mr. Denny J., From the Manhattan Hotel Jakarta, we respectfully thank you for your 8.5 rating and positive feedback regarding your business stay. We are delighted to hear that the spacious rooms, delicious and varied breakfast, and excellent location near Kuningan City Mall provided a memorable experience. Your positive feedback is very meaningful and encourages our team to continue providing friendly service and memorable experiences. We look forward to welcoming you back in the future. Sincerely, Agung Pramudito, General Manager
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Patricia
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I've just found a hotel with truly excellent service. The staff is friendly, honest, and very helpful. The breakfast menu is excellent, with a wide variety of food. The pool facilities are also excellent. The room is clean and the air conditioning is cool. The bathroom is very comfortable, relaxing in the bathtub with views of the city. The overall rating deserves a lot of thumbs up. I've promised the kids that if they have a vacation, they'll definitely stay here again. Highly recommended.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Ms. Patricia P. R., It is with pleasure that we, Manhattan Hotel Jakarta, would like to express our gratitude for your excellent rating and impressive feedback regarding your stay. We are delighted to know that the friendly, honest, and fully helpful service from our staff, the varied and delicious breakfast, and the comfortable pool facilities provided a positive experience for you. We are also pleased to hear that the cleanliness of your room, the comfortably cool air conditioning, and the comfortable bathroom with a bathtub and city view contributed to your satisfaction. We are especially pleased to know that you have indicated your intention to return to stay with us again on your next vacation. Your suggestions mean a great deal to us. Your positive feedback encourages our team to continue providing warm service and memorable experiences. We hope to welcome you and your family back in the future. Sincerely, Mr. Agung Pramudito, General Manager
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Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
further improve the service
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Accommodation's Reply
07 Jan 2026
Dear Mr. Y*n, Sincerely, Manhattan Hotel Jakarta. Thank you for your feedback regarding your experience with us. We are deeply saddened to learn that our service did not fully meet your expectations. Please accept our apologies for any inconvenience caused. Your constructive feedback is valuable and has been shared with our team as part of our ongoing improvement efforts. Guest satisfaction is our top priority, and your comments help us identify areas for further improvement. We greatly appreciate your review and hope to welcome you back again for even better service and a more memorable stay. Sincerely, Agung Pramudito, General Manager
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J***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very impressive, check in and out was hassle-free, the staff were nice and friendly and don't forget the hot drinks and vouchers to the 35th floor.
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Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. J*y, This is Manhattan Hotel Jakarta. We look forward to welcoming you. Thank you for your excellent review and 10.0-star rating. We are delighted to hear that you were satisfied with the check-in and check-out process, the friendly and helpful staff, and the warm welcome you received (including hot drinks and tickets to the 35th floor). Your positive feedback is a great encouragement to our team, and we will continue to strive for even more attentive service and hospitality. We hope to welcome you again and make your stay even more enjoyable. Thank you! General Manager: Agung Pramudit
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The suite with its jacuzzi is very comfortable.
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Mr. G*t, With highest regards from Manhattan Hotel Jakarta, Thank you for your perfect 10.0 rating and positive feedback. We are delighted to hear that you enjoyed the comfort of our suite, especially the jacuzzi, which made your stay relaxing and memorable. Our top priority is to ensure all guests feel comfortable and can fully enjoy the amenities we offer. Your positive feedback is very meaningful and inspires our team to continue striving for warm hospitality and excellent service. We hope to welcome you back in the future for another warm and enjoyable stay. Sincerely, Agung Pramudito, General Manager
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, luxurious, fun, friendly staff, thanks
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Mr./Ms. N*A, This is a message from Manhattan Hotel Jakarta. Thank you for your perfect 10.0 rating. We are delighted to hear that you enjoyed the luxurious and inviting atmosphere, as well as the friendliness of our staff. Your positive feedback encourages our team to continue striving to provide memorable experiences. We look forward to welcoming you back again. Sincerely, Agung Pramudito, General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and helpful. The breakfast is complete and tasty. It could be a fun staycation option in Jakarta.
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Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. R*a, Sincerely, Manhattan Hotel Jakarta. Thank you for your excellent rating and positive feedback regarding your stay with us. We are delighted to know that the friendliness and assistance of our staff, along with the comprehensive and delicious breakfast, made your stay in Jakarta very enjoyable. Your positive feedback is very meaningful and encourages our team to continue providing friendly service and memorable experiences. We hope to welcome you back in the future for another enjoyable stay. Sincerely, Agung Pramudito, General Manager
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Number of reviews per page
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