Amazing staycation spot for families! Great service, nice pool, and the kids' facilities were super fun for our children. Staff were helpful and friendly. Highly recommended for weekend getaway with family!

My first time staying here. The staff was very friendly, and we even extended our check-out period to make it even more enjoyable. There's a complimentary tennis court for in-house guests—a truly 5-star experience. Very satisfied.

So much fun... So satisfied... Always want to come back here.

Even though yesterday was peak season, so the check-in queue was long, the staff was very good at handling customers 👍🏽 keep up the good work.. Very nice stay in here 🫶🏻

I arrived at the hotel earlier than the check-in schedule. The reservation staff was very kind and friendly. While waiting for the room to be ready, we were given access cards so we could use the hotel facilities such as the spa and eat at the restaurant without any hassle because it could be charged to the room.

Always a pleasant staycation at this hotel, with friendly staff, good facilities for children, keep it up Shangri-La

Never fails us, always becomes our top of mind whenever we want to have a short escape, top!

This hotel is really comfortable... When you enter the lobby, it smells so good... It's really great.

This is my third time staying at the Shangri-La. My first two visits were many years ago, yet the hotel’s standards haven't wavered; true to its name, it consistently delivers a five-star experience. The hospitality is top-notch and the breakfast spread is incredibly diverse. While the exterior has an 'old-fashioned' look, it retains a timeless 'old money' elegance that is still very comfortable. The highlight for me, however, is definitely the swimming pool—especially the kids' pool area, which is simply the best!

Very splendid view, to the masjid and pool. Friendly staff and helpful.

Be more careful about the cleanliness of your bathroom.

The service, facilities, and room were very satisfying, excellent. Thank you, Shangri-la Hotel Jakarta.

My first stay at Shangri La was truly memorable. The staff was very friendly, the hotel is kid-friendly, there are lots of activities for children, the food is varied and you can request meals for your child, the pool is spacious, clean, and the lawn is also spacious. Hopefully, I can return to stay again.

The food is very varied and all delicious

For kids, please provide more varied activities.

All the staff are friendly and the check in and out process is very fast, and of course the facilities and activities for children are very many and good, thank you Shangri La

It was our fourth time staying in Shangri-La, and definitely not going to be the last time. It was a pleasant stay, it was my birthday trip, and my husband made several requests, e.g., to decorate the room and birthday greetings, and the staff, especially Mbak Jenny, handled the requests very well and were very accommodating. We can say that Shangri-La service and hospitality is one of the best in Jakarta!

I really enjoyed staying at Shangri-La. Everything was very satisfying. My child really enjoyed playing in the outdoor area and the swimming pool area, which is very suitable for children because there is a mini water park. All the staff were very friendly and helpful. Thank you Shangri La Jakarta

We had an amazing trip by booking this hotel. We love the cleanliness and hospitality.

Enjoy our staycation! Comfortable and the staff are very friendly