Mutiara Hotel and Convention

Explore Mutiara Hotel and Convention
8.3
Very Good
From 4,464 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.7

Location

8.6

Service and Facilites

8.3

People often mention about Mutiara Hotel and Convention
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Staff Friendliness (117)
Distance to City Center (116)
Accessibility (111)
Bedroom (105)
Room Space (104)
Bathroom (96)
Ambiance (95)
Surroundings (92)
Hotel Area (91)
Family Friendly (88)
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Traveler Reviews Mutiara Hotel and Convention

Number of reviews per page
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40
Customer reviews
JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
One of my favorite Mutiara hotels to stay at near the station when I’m on a business trip to Banjar. The hotel is located near many of Bandung’s famous dining spots, as well as numerous car and motorcycle rental services. We can also use the GrabFood and GoFood apps, walking past all kinds of street food on the way to Indomaret-alfamart, if you want to shop or buy ready-to-eat meals. The check-in and check-out processes are quick, the rooms are clean, the staff are friendly, and the stay is comfortable. Thank you, Traveloka.
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s***y
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
Not comfortable, improve the performance of the workers.
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Johan F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Comfortable place and close to everywhere.
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F***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
I was impressed with the location and service, but the rooms could use some renovation. This was my first time visiting Bandung, and I chose to stay here because of its convenient location, not far from the train station. The parking lot was very spacious, and the staff provided excellent service. There's an Alfamart and Indomaret nearby, which is incredibly convenient. Areas for improvement: ❌️ The rooms are quite old, and the air conditioning is only moderately cool. Renovations would be appreciated. ❌️ The water heater and shower system are still old-style (with a lever for hot and cold water), making it a bit difficult to adjust the temperature. Overall, it's good value for money considering the location and convenience.
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Nur I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
It's very close to Bandung station. It's fine for a layover. But it's better to book a single bed. The bathroom is very clean.
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1 people find it helpful
Dedek M. F. G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Clean & friendly staff service, will come back again.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 9 week(s) ago
Fast service, friendly staff and office boy.
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Yustin K. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The hotel staff were very friendly and helpful, especially the two men when I checked in on August 16-17, 2026. I happened to book 5 rooms and requested them all on the first floor because I have an elderly person with me, and the hotel granted all of them. Thank you Hotel Mutiara & I will totally come back when I come to Bandung.
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1 people find it helpful
R***R
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 14 week(s) ago
The television was not working because there was no Wi-Fi network, the bathroom floor was slippery, the swimming pool water was a bit dirty.
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2 people find it helpful
Feri M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
This is great, close to the station.
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r***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel is well maintained, clean, and strategically located.
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2 people find it helpful
N***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Recommendation for those who want to stay near Bandung station.
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3 people find it helpful
M***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 18 week(s) ago
Stayed here overnight. It's great, the pool is there, and the kids loved it. The only downside is there's no breakfast, but there are plenty of culinary options nearby since it's close to Bandung Station. The atmosphere is lively because it's in the city center. The staff and security are all friendly. The room was a bit less than clean. Otherwise, it's fine, I'd stay again if I were to visit Bandung.
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RIZKI K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
I had a very pleasant stay at the Mutiara Hotel. The atmosphere is serene and beautiful, thanks to the abundance of trees. It's located in the city center (near Paskal 23 Mall and Bandung Station). If you're hungry, there are plenty of street food outlets across from the hotel. I didn't expect the interior to be so nice. Although the room looked a bit vintage, everything worked perfectly—the TV, AC, water heater, faucet, and flush—and everything worked perfectly.
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+5
2 people find it helpful
JOKO Y. W.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
Mutiara Hotel & Convention is my favorite hotel when transiting on a business trip to Banjar by Lodaya Train. Many street food options are available near Martabak Panjo, Cuangki Station, and Kartikasari store. It's a 15-minute check-in to the station and BRI-BNI ATM. Many varieties of food are available at the restaurant station for breakfast, lunch, and dinner. Also, there are grabfood/gofood options at the hotel. Fast check-in/out, clean room, friendly staff, and comfortable. Thank you Traveloka.
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2 people find it helpful
D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.2
/10
Reviewed 19 week(s) ago
I stayed for 3 days and 2 nights. On the last day, the toilet flush stopped working in the morning. Please address this with hotel management.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
This hotel is affordable, inexpensive, and has a fairly clean bathroom. Although it seems old, it's beautiful. The swimming pool is also nice.
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Bihong2025
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Comfortable, clean, close access to the station.
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F***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
The location is close to the culinary center. Across the street from the hotel are many delicious restaurants and the Kartikasari souvenir center. The rooms are spacious and quite clean, although the interior is quite vintage.
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Juli N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
The bathroom is really clean. I'll stay here again next time.
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1 people find it helpful
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