Mercure Jakarta Gatot Subroto

Explore Mercure Jakarta Gatot Subroto
8.8
Very Good
From 3,055 reviews
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Cleanliness

9.0

Room Comfort

8.9

Meal

8.7

Location

8.9

Service and Facilites

8.8

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卧室 (91)
员工友好度 (90)
浴室 (89)
房间空间 (84)
氛围 (83)
无障碍设施 (80)
味道 (78)
酒店区域 (76)
距市中心的距离 (71)
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Traveler Reviews Mercure Jakarta Gatot Subroto

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
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8.8
/10
Reviewed 3 day(s) ago
Great location and easy to go everywhere, good price
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you very much for your kind review. We’re pleased to know that you appreciated our great location, convenient access to various destinations, and good value for money. Your positive feedback means a lot to us and encourages our team to continue delivering a comfortable stay for our guests. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto in the future. Warm regards, Martha Indriana Sr. Marcomm Executive, Mercure Jakarta Gatot Subroto
N***r
icon-Staycation
Staycation
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9.4
/10
Reviewed 3 day(s) ago
My comfortable hotel during WFH or me time
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you so much for sharing your wonderful feedback with us. We’re delighted to know that Mercure Jakarta Gatot Subroto has been your comfortable choice for your remote working activities as well as for your personal me time. It’s truly rewarding to hear that our hotel provides the comfort and atmosphere you need. We look forward to welcoming you back for another relaxing and productive stay in the future. Warm regards, Martha Indriana Sr. Marcomm Executive, Mercure Jakarta Gatot Subroto
Tjahyadi H. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Strategic location. Breakfast at the hotel was very enjoyable, with quite a lot of variety. The hotel staff was also friendly. The cleanliness was also good.
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Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. Tjahyadi H. W., Thank you for taking the time to write us a review. We are delighted to hear that you were impressed with the excellent location, varied breakfast, friendly staff, and cleanliness of the hotel. Your positive review means a lot to us and encourages us to continue striving to provide the best service. We hope to welcome you back to Mercure Jakarta Gatot Subroto again. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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Tjahyadi H. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 day(s) ago
Strategic location. Breakfast at the hotel was very enjoyable, with quite a lot of variety. The hotel staff was also friendly. The cleanliness was also good.
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Accommodation's Reply
05 Jan 2026
Dear Mr./Ms. Tjahyadi H. W., Thank you for taking the time to write us a review. We are delighted to hear that you were impressed with the hotel's excellent location, the delicious and varied breakfast, the friendly staff, and the well-maintained cleanliness. Your compliments mean a lot to us and encourage us to continue striving for the best service. We hope to welcome you back to Mercure Jakarta Gatot Subroto again. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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jufri t.
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Staycation
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9.4
/10
Reviewed 1 week(s) ago
One of the good hotels, also we can see a good view outside. Recommended
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Accommodation's Reply
05 Jan 2026
Dear Mr/Ms Jufri T. Thank you so much for sharing your feedback with us. We’re pleased to know that you enjoyed the hotel and the nice view from your room. Your recommendation truly means a lot to us and is greatly appreciated by our team. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto in the future. Warm regards, Martha Indriana Sr. Marcomm Executive, Mercure Jakarta Gatot Subroto
V***a
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
A large hotel with excellent service and friendly staff. From the bedrooms to the bathrooms, they're clean, and the soap provided smells great. The air conditioning works perfectly. Breakfast offers a wide selection, and you can enjoy the view of the LRT passing by.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you so much for taking the time to review and rate us. We are delighted to hear that you were satisfied with the excellent service, the friendliness of our staff, and the cleanliness of your bedroom and bathroom. We are also pleased to hear that the amenities such as air conditioning and other facilities provided made your stay comfortable. We are glad to hear that you enjoyed the varied breakfast options while watching the LRT trains pass by. Your positive review is a great encouragement to our entire team to continue maintaining the quality of our service. We hope to welcome you back to Mercure Jakarta Gatot Subroto on your next visit. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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Arwan J.
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9.1
/10
Reviewed 3 week(s) ago
Spacious, comfortable room, next time I go to Jakarta I will come back here again.
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Accommodation's Reply
05 Jan 2026
Dear Mr. R1 J., Thank you for taking the time to write a review about your stay at Mercure Jakarta Gatot Subroto. We are delighted to hear that our room was spacious and comfortable, and that you plan to stay with us again on your next visit to Jakarta. Your positive review is very meaningful and encouraging to our entire team. We hope to welcome you back to Mercure Jakarta Gatot Subroto again. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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m***e
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
The breakfast has many choices and they are all delicious.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your review. We are delighted to hear that you enjoyed our breakfast, with its wide variety of choices and delicious flavors. We will pass on your compliments to our culinary team as inspiration to maintain the quality we offer. We hope to welcome you back to Mercure Jakarta Gatot Subroto again in the future. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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Verified Traveler
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10.0
/10
Reviewed 4 week(s) ago
It's so much fun here, clean and friendly, totally worth it
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you so much for taking the time to share your review with us. We are delighted to hear that you felt at home, were satisfied with the cleanliness of the hotel, and appreciated the friendliness of our team. Your positive review is a great inspiration to all of our staff. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto on your next visit. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Always stay here, from the staff, rooms, facilities everything is okay, really love it
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you so much for sharing your review with us. We are delighted to know that you consistently choose to stay with us and are satisfied with our service, the comfort of your rooms, and the amenities we provide. Your compliments are a great inspiration to our entire team. We hope to welcome you back to Mercure Jakarta Gatot Subroto again and look forward to providing you with another memorable stay. Sincerely, Martha Indriana, Senior Marketing and Communications Manager, Mercure Jakarta Gatot Subroto
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C***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Room was spacious and cosy, Good breakfast spread.
1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for sharing your kind review with us. We’re pleased to know that you found the room spacious and cozy, and that you enjoyed our breakfast selection. Your positive feedback is truly appreciated and encourages our team to continue delivering a comfortable and pleasant stay. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto in the future. Warm regards, Martha Indriana Sr. Marcomm Executive, Mercure Jakarta Gatot Subroto
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Shanjiniy
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Well, the room is good! Bathroom clean, beds are clean, good environment, and the view is good too!
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Accommodation's Reply
05 Jan 2026
Dear Mr/Ms Shanjiniy, Thank you very much for sharing your positive feedback with us. We’re delighted to know that you enjoyed the room, found the bathroom and beds clean, and appreciated the comfortable environment as well as the view. Your kind comments truly motivate our team to continue maintaining high standards of cleanliness and comfort. We look forward to welcoming you back to Mercure Jakarta Gatot Subroto for another enjoyable stay. Warm regards, Martha Indriana Sr. Marcomm Executive, Mercure Jakarta Gatot Subroto
L***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The staff here are friendly and very helpful. The rooms are also clean. Breakfast is lively on a weekday, with lots of people and good service. The service, when you ask for a spoon or fork, takes a long time to arrive.
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1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
The room is comfortable but the AC seems small so it doesn't cool down immediately when you arrive. The breakfast food is quite good, there are many choices of bread and other varied hotel food. When you are in the west lift, the staff told you that if you want to go to the gym or swimming pool, you can go to the 7th floor first and then move to the east lift to the 17th floor. The receptionist asked again whether the room is smoking or non-smoking even though you have booked a non-smoking room. When you arrive at 1:30 PM, you want to try early check-in but the room is not ready yet so you have to wait until 2:00 PM.
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2 people find it helpful
I***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is clean and comfortable and the staff are very helpful. The only downside is that not all rooms have smart TV (Netflix is not available).
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Rosa D. S.
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Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Excellent services from check-in with welcome lounge until checkout.
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T***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
even though it was only 1 night, but was quite pampered by the entire hotel staff... great👍
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2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's really comfortable to stay here, the view is as good as outside 😍🥰
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c***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
All the staff is very friendly and helpful, the room is clean and comfy. I think that this hotel is a very good deal, the price and quality is equal. Would love to stay there again ❤️‍🩹
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Wifandi k.
icon-Transit
Transit
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9.7
/10
Reviewed 9 week(s) ago
Friendly staff, location close to the city
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