Was perfect for our 1 night stay as we attended the country music festival. Rooms were clean & quaint & the pub overall was a nice place to have a drink & relax with plenty of friendly locals.

Staff were very helpful. We were swapped to a better room without asking. Would recommend.

Terrible, staff were really awful, I asked for an iron they said they would bring this up, I chased them they said yes, then again and they said it is someone else's room but the manager will sort, then the manager said no iron was available and the staff member turned extremely aggressive, NEVER AGAIN

Initially was given a room which needed a guide to fined and required oxegen, so many steps up and down, the staff very quickly gave me a different room in a better location, but the TV could not be controlled and i was unable to watch TV. The room was cold till i was shown the control was outside the room door. One of the reasons I stayed at the ship previously was there is a carpark right next door, overnight parking till 8am next day. This has changed and it is now only till 5am so you have to leave at 5am or get up and go to move your car to another parking. For this reason I will never stay at the Ship again, I an going to Chelmsford again in a couple of weeks and have found a new location.

The staff were fantastic and showed me to my room and were happy to book a table for me and my friends that evening which was so helpful. The room was clean and the bed was very comfortable however the room was very hot all throughout the night so I slept with the fan on. I assumed this was known as there was already a fan in my room so I was happy to sleep with it on but it was noisy, so pack earplugs! The coffee machine was a lovely touch and the room was perfect for what I needed. I would recommend and stay again happily.

Nice rooms at The Ship. 2mins walk to the train station, 5mins into town. Can hear the pub music but they turn it off promptly at closing. Shower was strong and beds are comfy. Staff are friendly and welcoming, easy to check in and check out. Would stay again.

Never stayed as they wouldn’t let me clove my dates. No debate; no alternatives. Nothing. No customer service

The bedroom was really nice and clean although the bed had been really creaky and the room was hot. The tv didn’t bar many channels. But the overall experience and room was good. People at the bar were very friendly and the staff were lovely. There was a good vibe and atmosphere.

Great location and great food

Good pub with rooms, friendly team

The staff very helpful and food excellent But room 7 seems to be over a cellar so noisey throw the night. And brick wall covering window.

Lovely old pub right next to Chelmsford rail and bus stations. Very welcoming bar staff. Rooms are really nicely decorated with tea and coffee making and separate secure access. Really great value and centrally located for all Chelmsford has to offer.

Room was poor. Staff couldn’t advise on parking. Got over charged by £10.

No hairdryer in the room. Shared Bathroom was upstairs. Bit of a maze. Staff friendly. Bed comfy.

Staff was courteous. Room was smaller than expected; a bit claustrophobic, but fine for one night.

Staff friendly, room clean, food/drinks great! Not handicapped fitted, lots of stairs. Separate toilet and shower area outside room.

Bar team were great, pleasant pub, but room was very basic, no en-suite, so midnight walk to the loo.

Great place to stay good food in the evening

The rooms are above the back of the pub - you enter via the stairs from the car park. Parking is. It provided by the pub-it’s by the council and watch out - if you park overnight, you have to be out of the car park by 8 AM. Otherwise you will get a fine! The room was small, but clean and well presented.

Nice hotel good food and service, carpark next to hotel but overnight parking ends at 8am