Disappointed! 1. Because we should have noticed for the 3 bedroom villa which is upstairs and has a balcony but after checking in the staff said the top floor had been filled for guests who were boking outside the application so we had to get the villa downstairs next to the swimming pool and the sink where the dishwasher was leaking so the dishwashing water is a bit seeping. 2. At 2.30 in the morning someone checked in at the villa next door to exactly all of us young people and karaoke and swimming with loud noises at 2.30 in the morning was really crazy. The staff there didn't warn anyone, even though we brought a 9 month old baby. Just enter if the photo of the villa does not match the application and argue that the application has not been updated, it is better not to include the name Villa Bukit Awan in the application because it is detrimental to consumers. Villa Bukit Awan is suitable for community or club children who like karaoke until dawn. Highly not recommended for family vacations who need peace. Especially for toddlers. The pluses. 1. The staff are really friendly and apologize for having to move to a villa that is not suitable, but yes, it was because of booking via the application, he said. 2. The view is nice and cool but there is no peace because of the sound of karaoke. 3. There is a canteen that is not too expensive. 4. If you want to be free to choose a villa on the top floor, it's better not to book through the application, it's better to come directly because you can choose a villa.

Sangat menyenangkan tempat bagus bersih nyaman.

Comfortable place, friendly guards.

Really disappointed, the villa was not in accordance with what was, in muduk by taking a shower, the toilet water was not functioning, the sink had no drain, the water made it muddy. The roof leaked, kitchen utensils and utensils were incomplete, even though we only stayed 6 people.

I came late at night and there was no receptionist.

Everything is great, the best anyway. Only the office for ngrust is too far.

Everything is great, the best anyway. Only the office for ngrust is too far.

Everything is great, da best anyway. Only the office is too far away.

The place is very comfortable, the swimming pool is really clean, the view is really cool, wake up and open the window directly to the mountain. really love.

Very beautiful view from the villa, okay facilities, good service, but the water heater is off.

Our room has not been cleaned. Even though we came at 12 in the evening. Meanwhile, our check-in schedule is at 12 noon. the water is a small bathroom. We are subject to fines because the number of arrivals exceeding the capacity of 1 person will be fined 100 thousand, but we negotiate 50 thousand / person. Sii nice place okay.

The villa is clean, the view is good, the staff is friendly, the only minus is there is no hot water. Please for cool temperatures like cloud hill villas. Warm water is really needed. the rest is okay.

The villa is very okay, but unfortunately the water heater is not on, overall okay and recommended.

Renting through the Traveloka application, we took the superior one, finally upgraded to deluxe, room 711, got room 3. Full kitchen furniture. Only magic com should be hired. We have to bring our own drinking water. It's better if we bring our own gallons, because a dispenser is provided, hot water is okay. Only the bathroom is a bit dirty, the rest is all okay. Next, if you take a walk to the top, stop again at the cloud hill villa. the employees are friendly. the atmosphere is calm and cool.

First time here and really happy that the villa is clean, the view is also good. The mamang is also friendly next come here again :)

It was really exciting to stay at the Bukit Cloud Villa, even though the track was a bit high, but it really paid off for the view, the pool was big, the villa was also clean, Got 2 rooms at affordable and good prices, the family is all happy. cooking utensils are also complete, the place is not scary even though check-in is really late, comfortable anyway. thanks.

Thank God all are happy, according to what was in the previous review. From the room size, views, everything is more than enough. Don't regret it here ❤️

Plus: pretty good hotel, friendly staff, nice view, spacious rooms. Minus: the hotel is far from the highway, access to the hotel is dark at night due to minimal lighting, there is no exhaust wc so that the smell of damp smell in the room.

Comfortable villa, cool.

Everything is good, it's just unfortunate that the water is murky and very small, there is no water heater. And at 5 am there are people from outside swimming very disturbing people rest.