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Bintara Guest House

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Overall Ratings & Reviews Bintara Guest House

Traveloka (160)

8.6

Very Good

From 160 reviews

Provided by travelers on

Cleanliness

8.5

Room Comfort

8.5

Meal

8.1

Location

8.7

Service and Facilites

8.5

People often mention about Bintara Guest House

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Distance to City Center (13)

Accessibility (10)

Ambiance (10)

Surroundings (9)

Family Friendly (9)

Staff Friendliness (9)

Check-in/out Time (8)

Room Space (8)

Bedroom (8)

Bathroom (8)

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Traveler Reviews Bintara Guest House

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Customer reviews

C***e

Staycation

8.0

/10

Reviewed 4 day(s) ago

The accommodation was nice, but when I first entered the room, the air was stuffy. The second room and the first room smelled of cigarettes. So, that night, I bought some air freshener to help reduce the smell. Everything else was pretty good.

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P***I

9.7

/10

Reviewed 3 week(s) ago

It's been my third year staying here... The room is clean, comfortable, cool, the bed for two is big for a standard twin bed, the internet is very smooth... The only suggestion before giving you a room, ask for help checking the toilet, the flusher is working or not, yesterday the flusher didn't work, I had to flush manually.

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I***i

9.1

/10

Reviewed 4 week(s) ago

The owner was friendly, the room was clean, and the air conditioning worked well. However, I'd recommend adding some freshener to the bathroom, as the smell from the drain and toilet was a bit unpleasant. Otherwise, it's great, and it's close to everything.

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D***l

8.5

/10

Reviewed 11 week(s) ago

The hotel staff is very friendly and the service is satisfactory.

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1 people find it helpful

E***o

8.5

/10

Reviewed 18 week(s) ago

Affordable places to stay in Pekanbaru City

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F***l

8.5

/10

Reviewed 25 week(s) ago

Steady steady steady steady steady

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2 people find it helpful

Accommodation's Reply

10 Dec 2025

Thank you for choosing our accommodation and for providing such helpful feedback, which will allow us to further improve our services.

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Janner G.

9.4

/10

Reviewed 31 week(s) ago

The owner is nice and friendly. The rooms are okay. If I go to PKU again, I'll definitely stay here. Oh yeah, at night, there are lots of food vendors along the street.

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1 people find it helpful

Accommodation's Reply

26 Sep 2025

Thank you for giving us your rating, we express our high appreciation to you and we are always ready to improve our service.

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Febrian R.

8.5

/10

Reviewed 33 week(s) ago

friendly. comfortable and clean. and budget accommodation

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1 people find it helpful

Accommodation's Reply

08 Sep 2025

Thank you for using our accommodation, we hope you are given health and success.

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Lucyana C. S.

7.0

/10

Reviewed 34 week(s) ago

The water is so cold. It's hard to take a shower.

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1 people find it helpful

Accommodation's Reply

08 Sep 2025

Thank you for your input. We offer our advice, if any, to address any difficulties, especially those concerning basic necessities like water. Any complaints should be addressed immediately so they can be addressed promptly and ensure your comfort. We received no complaints regarding this matter until you checked out. Anyway, thank you, and we hope your mother recovers quickly and her treatment goes smoothly.

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P***i

Business

9.4

/10

Reviewed 37 week(s) ago

Good accommodation, close to the city center and Pekanbaru Mall. Near a prayer room and in a quiet neighborhood.

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2 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for your feedback and rating, we will respond and improve for further improvements.

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P***i

Business

9.4

/10

Reviewed 37 week(s) ago

The service is good, close to the city center, close to Pekanbaru Mall, not noisy.

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3 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for the feedback and ratings, God willing we will improve even better for customer satisfaction.

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L***i

Medical

9.4

/10

Reviewed 39 week(s) ago

Okay everything, nice, comfortable, clean, even though it's shared with other boarding house children, it's not noisy & not dirty, the owner is very friendly & kind, the location is really strategic, easy access to everywhere.

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3 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***i

9.7

/10

Reviewed 40 week(s) ago

The hotel staff is very friendly and nice

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***A

9.4

/10

Reviewed 41 week(s) ago

The room was very comfortable, clean, and quite spacious, very close to the Pekanbaru mall. The owner was also very friendly and responsive. He also gave me two keys, one for the room and one for the luggage. Highly recommended 👍👍

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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R***y

8.5

/10

Reviewed 47 week(s) ago

Still close to the Annur Grand Mosque.

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1 people find it helpful

Accommodation's Reply

04 Jul 2025

Thank you for your rating. This is a good input to improve our service.

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P***a

Transit

8.5

/10

Reviewed 47 week(s) ago

Okay for short staying, close to city center and shopping center.

1 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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S***a

Business

9.7

/10

Reviewed 50 week(s) ago

have stayed here many times. the location is strategically close to the city center and the nearest mall can be accessed on foot. the atmosphere around the inn is calm. right next to it there is a comfortable mosque so you can worship in peace. worth it with the price paid.

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4 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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Guest

Leisure

9.4

/10

Reviewed 54 week(s) ago

The place is comfortable, and the man is friendly.

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Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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wahyudi

10.0

/10

Reviewed 60 week(s) ago

nice, attractive, comfortable, recommended, will stay here again, thank you for the service

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1 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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P***a

Business

8.2

/10

Reviewed 66 week(s) ago

Everything is good. Price is affordable.

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3 people find it helpful

Accommodation's Reply

28 Aug 2025

Thank you for using our accommodation and for your feedback. We will respond and improve for the better.

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