Hermes Hotel Nha Trang

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Overall Ratings & Reviews Hermes Hotel Nha Trang

Traveloka (200)
Other sources (1)
8.6
Very Good
From 200 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.1

Location

8.7

Service and Facilites

8.4

People often mention about Hermes Hotel Nha Trang
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Distance to City Center (9)
Staff Friendliness (8)
Room Space (8)
Accessibility (5)
Bedroom (5)
Surroundings (4)
Family Friendly (4)
Check-in/out Time (4)
Bathroom (4)
Hotel Area (4)
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Traveler Reviews Hermes Hotel Nha Trang

Number of reviews per page
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40
Customer reviews
Vo Dang A. V.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The room was clean, and the staff were friendly.
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Ratchanee D.
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9.1
/10
Reviewed 1 week(s) ago
It was good, but the air conditioning wasn't cool enough. We stayed in room 1602 and forgot our retainer in the bathroom.
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Duong N.
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
The rooms are spacious and clean. The location is convenient and centrally located.
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Dao P.
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
Central location. Clean and well-equipped rooms. Friendly staff.
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Accommodation's Reply
24 Feb 2026
We are delighted to hear that you were satisfied with the service from our staff and the hotel's facilities. We hope to welcome you back again soon. Thank you! Hermes Dream Hotel Nha Trang
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P***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The room is tidy, comfy enough. Breakfast at hotel was tasty. Friendly and helpful staff.
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Accommodation's Reply
24 Feb 2026
Dear our guests, Dear…., Thank you very much for choosing to stay at Hermes Nha Trang for your recent stay. We are glad that we could provide you an enjoyable stay and you enjoyed our services. We would love to welcome you back with us soon. Warm Regards, Hermes Hotel Nha Trang
Windy T.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
Good location, enthusiastic staff, good room price, motorbike rental support
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3 people find it helpful
Accommodation's Reply
08 Sep 2025
Thank you for taking the time to share your experience at Hermes Hotel Nha Trang. We are very happy to know that you are satisfied with the location, room rates, motorbike rental service as well as the enthusiasm of the staff. We are very pleased to welcome you back on your next trips! Best regards, Hermes Hotel Nha Trang
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N***N
icon-origin-TRAVELOKA
8.7
/10
Reviewed 35 week(s) ago
Everything is ok but if you don't come into my room to clean without notice, I'm a bit worried. I'm afraid that if I leave something important that day and come in to clean without notice, if I lose something or accidentally drop something, it will affect both sides. However, all the experiences are ok, the food is not very diverse, it's just okay.
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Accommodation's Reply
08 Sep 2025
Thank you for sharing your experience at Hermes Hotel Nha Trang. Most hotels clean rooms from 8am until all rooms are cleaned. If you do not need your room cleaned, please hang a sign or turn on the “Do Not Disturb” light, or notify the reception directly for our support. We hope you understand and sympathize. We will also take note of your comments about breakfast to improve in the future. We look forward to welcoming you back on your next stay! Best regards, Hermes Hotel Nha Trang
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thao t.
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Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 38 week(s) ago
The hotel is very good, the room is a bit small but clean. The soundproofing is not very good. The hotel receptionist is very friendly and enthusiastic. The breakfast at the hotel is delicious and has a lot of dishes. The experience is quite fun.
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest, Thank you for choosing to stay at our hotel and sharing your positive review. We are delighted to know that you were satisfied with the friendliness and enthusiasm of the reception staff, the quality of breakfast and the overall experience. We also take note of your comments on the room size and soundproofing to improve in the future. We look forward to welcoming you back on your next trip to Nha Trang. Best regards, Hermes Hotel Nha Trang
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Nguyễn L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Very ok great better than expected
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1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guest, Thank you for your compliments about the hotel. We are delighted to know that your experience exceeded your expectations. We look forward to welcoming you back on your next trip to Nha Trang. Best regards, Hermes Hotel Nha Trang
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Nguyễn L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 61 week(s) ago
Very satisfied with this service.. great
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Accommodation's Reply
15 Aug 2025
Dear Guest, Thank you for trusting and choosing our hotel services. We are very happy to know that you are satisfied and have a great experience here. We hope to welcome you back soon. Best regards, Hermes Hotel Nha Trang
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L***ê
icon-origin-TRAVELOKA
8.5
/10
Reviewed 82 week(s) ago
The bathroom is a bit dirty. For this price, it's ok to sleep for 1 night, but the soundproofing is not good. The room upstairs is noisy all night and I couldn't sleep.
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2 people find it helpful
N***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 92 week(s) ago
Nice room within the price range, the frontage is a bit tight, parking is a bit inconvenient but parking nearby is ok.. overall at this price range it's okay
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m***y
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Staycation
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5.7
/10
Reviewed 93 week(s) ago
Super dirty, no room cleaning. If you need to clean, you say you don't know when the bed sheets and towels are super dirty
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N***n
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5.0
/10
Reviewed 95 week(s) ago
The room was not that clean, pool is terrible dirty. And desk ask to pay extra as they need to pay certain amount for app which I refused. I booked this room just for 4 hours dropped my luggage before flight.
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H***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 97 week(s) ago
Central location, near the sea. Enthusiastic support staff!
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3 people find it helpful
Mai T. T. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 100 week(s) ago
Small room, no wardrobe, small bathroom, broken shower, worse than the pictures on the app. Won't come back again
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6 people find it helpful
G***t
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 100 week(s) ago
The female receptionist had a bad attitude, was arrogant, and made a deal for 180 minutes early check-in but it was difficult. The lobby was extremely hot and the air conditioner was not on.
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3 people find it helpful
DINH T. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 103 week(s) ago
Friendly and enthusiastic staff
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3 people find it helpful
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Nguyen T. A.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 104 week(s) ago
Thái độ nhân viên quá tệ, khinh thường người khác
4 people find it helpful
Nguyen D.
icon-origin-TRAVELOKA
4.5
/10
Reviewed 104 week(s) ago
Mình có chuyến công tác tại Nha Trang nên mình đã đặt phòng tại khách sạn nhưng do có lịch trình thay đổi nên mình đã không đến được, vấn đề là mình đã liên hệ với Traveloka để hoàn tiền thì được đề nghị liên hệ với KS, khi liên hệ với khách sạn thì nói là lh với Traveloka và không muốn hoàn tiền dù mình đã huỷ ngay sau đó vì khách sạn đã đặt là không hoàn tiền. Nên mình khuyên các b có đến NT mà ở dài ngày thì tránh xa khách sạn này vì nếu lỡ mà không đi được thì mất tiền không có lấy lại được đâu nha
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3 people find it helpful
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