Overall Ratings & Reviews Theatrum Hotel Baku

Everything is perfect

I'll start with the good things about the hotel, in terms of location, the location is excellent and accessible and closest to Nizami Street for all the shops, the old city everything is within walking distance, the employees at the reception were nice and smiling. ‏But regarding the hotel's shortcomings - first of all, the rooms are not ventilated, there is no window, the carpet in the room was full of dirt and there were parts of the carpet with smelly mold on it, the shower is not clean, full of scale, the closet in the shower cannot be put anything in it because it was dirty and wet... and the "cleaning" of the room only started at 4-5 pm and even later and it is important for me to note that there was no actual cleaning, only that they changed towels and the bag in the trash can and made the bed!! A bad experience all day. My husband and I started itching all over our bodies from the shampoos they but in there, and because they don’t change bed covers. So if you don’t have enough money and you don’t care about clean room and good smells choose otherwise it’s really horrible .

Wonderful location. On a pedestrian street

Hotel located right in the central city, walkable distance to everything shopping dining, 5-10 min walk to Old city. We stayed in October and the AC wasn't working, per hotel staff they switched to a winter mode and 23.5 C is the lowest temperature you can set, so be ready to sweat while you are in the room. Our shower was missing a Glass door, so every time you use it, our bathroom would turn into a pool area, be ready to wipe the floors every time you use a shower. Keep in mind that the location of this hotel it is not accessible to taxis or any other vehicles. The hotel does offer bellboy service with a prior phone call request. They bellboy will come out and meet you at a nearest parking lot which about 80m away.

The only issue with the hotel is that they give you just 1 key card per room, even if you are multiple members in the room. They need to improve the key card thing.

Great price per value

You’d be correct in questioning the rating of this hotel compared to its price but, aside from old dirty carpet in the room, this place is legit and in a spectacular part of Baku.

Great location, luxurious standards

Friendly stuff

The hotel was good, but the service was excellent. People were very helpful, especially Samir. I feel grateful to him.

Amazing property and even better location.

The hotel was extremely well located right on Nizami street which is what we wanted for this leg of our trip. There was a little noise from the street at night but we knew about this before booking and wanted to be right at the heart of things before we flew back home. The shower would run hot then extremely cold which was the only minus about the hotel!

Хороший отель, чистый, расположение великолепное, отзывчивый персонал, вкусный завтрак, уютно

Fantastic location!

Great place to stay. The staff was super friendly. The bedroom was a little small but I was fine with it. Breakfast was great with many choices. The whole neighborhood was nice with plenty stores and restaurants.

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The hotel is in the middle of parks, shops and restaurants.

Excellent location. Very Good Breakfast. Nice rooms with exception of the standard rooms; no windows.

Air conditioning is turned to heating-only mode in October which requires opening the windows and that makes too street-noisy. Heaters are always on in the whole hotel hallways and if u turn it off in ur room they turn it back on. Bathroom smells and needs maintenance.

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