The location was easy to navigate in the Medina. The staff offered to come and meet us to bring us in when a taxi dropped us outside the Medina. The staff was friendly and welcoming offering us a snack when we came in.

Service was Zero. No cleaning of the room (we spent 4 nights). Towels not renewed. No soap in the bathroom. The plants in the courtyeard are now dry. Very poor breakfast. On the last day we had to ask for bread which the service lady had just to buy! The ambiance is great but all the house does need cleaning and maintainance! There is a lack of responsibility of the staff to keep the thing on order. With the dust of the past you cannot face the challenging future!

The property is a particular old riad. Is in the madina but you can reach it only walking and with a bag is not easy. The adress is not enough you have to be lucky to find someone who knows it. Brekfast is terrible and the girl there doesn't look to have idea what does it mean work. No cleaning in 3 days. Outside the hotel at 3 p.m. everything closed. You can find just a little shop to buy water and is not so safe if you are alone. Very nice the young boy working the night.

First hostess did not speak any English. There were absolutely no room cleaning done during our 4 night stay. Wifi and data only worked in very specific parts of the room. Floors dusty and lighting dim. For the price point was left disappointed. The other host and hostess were at least very helpful.

I feel this property is in need of renovation and some care and attention to the details

Authentic Medina experience. Located in a quiet area, hotel and rooms are spacious and historical. Service was excellent. Breakfast every morning was a highlight. If you're looking for something a little out of the ordinary, I would recommend.

We stayed in the Sophie room for 4 nights. It was incredibly small. We had to take turns opening our suitcases since there was no where to do it. There was no storage- no closet, no drawers, no shelves. There was no trash can, no soap, and only one towel. We did request and receive another towel and a used bar of soap. There was no where to hang the wet towels. Between the open shower and leaking sink the bathroom floor was always wet. The bathroom was DARK and the window was broken. The breakfast was barely adequate. I am allergic to eggs and that was the best thing on offer so I was out of luck. Instant coffee made in the microwave. The staff was lovely, the bed was comfortable and it was quiet at night. We made the best of it. I would not go back and I would not recommend. We paid $80 per night, maybe one person paying $30 per night would feel better about it. We did see into some of the other rooms and they looked much better.

Customer service is definitely the number one reason why I'm giving this property 5 stars out of 5, overall. I don't care that the only way to access this place is by foot, or that getting lost finding one's way to it is guaranteed, or that it may not be for folks other than adventurous solo travelers or couples with no children, or those with nostrils that can stomach the smell of sewer or cat poo. I will go back to this place again and again as long as the same staff who welcomed me on my first visit to the beautiful country of Tunisia are still there.

The location is very hard to find especially with luggages, there is no indication anywhere and the GPS doesn’t recognize where it is once in the Medina. The woman at the reception is a liar and tries to rip you off. The decor is nice but they also changed the room I had picked to another one and pretended I booked only for 1 person when I booked for 2.

It was an old building which was beautiful. The host genuinely wanted you to make you feel comfortable and to have your needs met. Definiley more of a Bed and Breakfast vibe than a hotel which was very quaint.

Amazing. Our host went above and beyond to make our stays comfortable. The location in the Medina can’t be beat. They have done an amazing job converting a historic building into a modern hotel.

The whole property is well-decorated. The heater in room works well. Bed and blanket are warm. The breakfast provided is better than what I expected! The staff, Rahma and Cyrille was very kind, we were well taken care of by them. It was a comfortable and enjoyable stay here!

We could not find the place!!! Instructions were not clear and when driving the alley ways we were warned by many locals that the area is not safe.

We stayed for one night in this delightfully Tunisian B&B. Myriam is a lovely host giving tips on where to visit (in Tunis and onwards through Tunisia) as well as offering to arrange taxis, and even giving her phone number to call any time for assistance if needed. The Tunisian breakfast was fantastic! It was a little hard to locate in the Medina; we managed with the help of locals but would suggest taking Myriam's offer to help book a taxi who knows the place.

Nel complesso esteticamente piacevole ma con servizio e pulizia a dir poco discutibili. Colazione ridicola

Le foto non corrispondono al vero. Posizione della location è raggiungibile solo a piedi in mezzo alla sporcizia della parte brutta della Medina ciò non è evidenziato da nessuna parte. Ho rinunciato al soggiorno perché mi è stato chiesto (anche in malo modo) il Certificato di Matrimonio senza alcun accenno ufficiale in sede di prenotazione, ne la minima segnalazione nel loro regolamento (premetto che sono tunisino ma residente in Italia da 44 anni). Invito fortemente Expedia a verificare la collaborazione con questa struttura e la categoria dichiarata dai proprietari che risulta fortemente ingannevole. Sicuramente seguiranno ulteriori dettagli in merito. tura

El alojamiento es precioso, en pleno corazón del zoco, se trata de un pequeño palacio tunecino con una decoración autóctona exquisita, está bastante limpio, el personal es muy amable, tan solo tuvimos una pequeña carencia durante el desayuno, nos facilitaron mucho las cosas el día de nuestro regreso, si volvemos a Túnez nos alojaríamos de nuevo varios días alli, merece la pena.

Idéale pour accéder au centre à pieds et s'amuser dans les souks qui remplissent la Medina. L hôtel a une très belle deco, service aux petits soins, un.merci spéciale a Ranim et Hassen a l'accueil pour rendre mon séjour seule comme étant en famille. A bientot inchallah ! ❤️

Lovely place

Una casa caratteristica, arredata in stile arabo, molto accogliente e silenziosa e anche molto pulita. I ragazzi davvero gentili e disponibili, la mattina ci veniva servita una buona colazione nel cortile dove era situata la nostra grande camera. La struttura è situata proprio nel cuore della medina, vicino alla moschea principale, un piacevolissimo soggiorno immerso completamente in un'atmosfera tunisina tra botteghe e caffetterie tipiche arabe