Stayed here for a week in April while we visited various dentists. The hotel was conveniently located close to most of the clinics. I would highly recommend getting the breakfast included package, as breakfast was wonderful and lots of variety. Not many cafes within walking distance, so that was convenient. Overall staff here was great and we had a great stay.

The hotel staff are friendly and helpful. The whole place is clean and well-maintained. It is however quite a walk and a couple of Metro stops away from the main attractions.

Overall, a nice stay. Room was clean and breakfast buffet was good. It’s not in the best area that is close to much, and for some reason the sixth floor where we were staying always smelled like spoiled trash. I told management about it, but it continued to smell in the hallway. Air-conditioning system shoots right down on you in bed while you’re sleeping and is in a very awkward spot. Otherwise, hotel staff were helpful and the room was clean and had a nice view. I will say, if you want to have happy patrons, do not try to charge them over $12 for one beer in your lobby downstairs. That’s extortive pricing.

I am extremely disappointed by the behavior of your reception staff, especially Özgür and Ardan. The night before, I clearly asked to extend my stay and was told me the price per night. When I asked to pay immediately, I was told that the extension would have to be handled with the morning staff. The next morning, instead of handling the situation professionally, I was treated with complete disrespect. Özgür was aggressively knocking on my door as if I had begged for the room, and Ardan spoke to me horribly on the phone, insisting that I leave the room immediately because “other clients were arriving,” as if I was some kind of problem instead of a paying guest. This situation happened because of your staff’s lack of organization and communication, yet I was the one treated badly for it. The way they spoke to me and handled the situation was unacceptable, disrespectful, and extremely unprofessional. A hotel should hire receptionists who are trained in hospitality and know how to speak to clients properly. No guest deserves to be treated this way. Horrible experience! avoid this place.

It’s the best hotel and best staff

Gleam Bomonti is our to-go place in Istanbul. We like the area and the fact it’s not in the middle of a touristy hassle, yet the neighborhood and authentic Sisli feel is there and we always love it. Use of spas, availability of the massages and delicious diverse breakfast choices make it for us place we will always return when in Istanbul.

Room was pretty clean, staff were very friendly and helpful. Spa was nice and relaxing

The hotel staff were excellent, helped with the luggage both with check-in and check-out. The cleaning lady was very sweet, and helpful. The hotel staff was excellent. The spa experience, however was rather disappointing....very dark premises...hot stone massage was done with luke warm or rather coldish stones, for 60$ for 50 minutes and rather average/ robotic type massage wasn't very relaxing....there was a possibility to use sauna for 20 minutes, and they knock to prepare the room for the next person. But this was the spa experience. The hotel staff however were great and super-helpfu. The location is great in terms of walking in the area, but rather loud if you wish to get fresh air or sleep with the windows open...it is possible that my room location was as such.

Kind staff

Excellent service. Excellent hotel.

Excellent thanks 😊

Excellent

It had everything I needed as a solo traveler

Clean room and good breakfast. The staff was very friendly and helped a lot. The location is in Sisli which is a good part of Istanbul. It takes about 15 minutes to walk to the metro and also the center part of Sisli which you can find a lot of stores and restaurants. From the metro to Istanbul center took about 10-15 minutes which was surprisingly good. The only bad thing was that when we entered the room there where only beds for 3 people and we booked for 4 people. The staff was very helpful and fixed an okay bed that night and after that night fixed a new mattress so the experience got better. In general, a good hotel.

Güler yüzlü personel

very nice and good

Everything was perfect especially very friendly and helpful staff and spa experience was great experience as well

Three time tried to open my door without notice when I was in unit. Feel not safe at all.

Very nice hotel with well kept interior. The staff was receptive and attentive the during the stay. Free room upgrade was provided after brief reservation confusion which was much appreciated.

It is best value for price