Overall Ratings & Reviews Pullman Ciawi Vimala Hills Resort Spa & Convention

Good service, nice rooms, Bali-like atmosphere

Good staff especially Kak Lutfia dan Yudi from Guest Relation! Will come back again here.

Just for your information. I had just checked in and rested for about an hour when suddenly there was repeated knocking on the door. After I opened it, several employees asked permission to enter the room. They said they were repairing the next room, even though the room I was staying in didn't have a locking door. This really bothered me.

It was a great experience having a staycation with my cousins, our room upgraded upon our arrival and got a couple of pictures of our staying. Would love to come back again!

The hotel is really good, the staff service is friendly, there are many photo spots, the room is clean and okay.. Check out was served by the friendly Ms. Lutfia. Thanks yaa

Starting from the time of check-in, the staff was very attentive and when they saw my child, they immediately arranged a room close to the child playground and swimming pool. During the stay, all staff in various areas were very friendly and helpful. The room was clean and comfortable. The pool is also quite large, and even though it was school holidays, it was not too crowded so you could still swim. There is also a shuttle from the hotel to the deer/bunny feeding area, and the peacock/flower hill. Although the distance is close and there are not many activities there, it is quite lively for children.

The other staff are friendly and helpful, maybe the receptionist could be friendlier and communicate while making eye contact.

It is very fun to bring the family on vacation here. We asked for connected rooms so that we can be free. Even though the site contour is up and down, it is not difficult to move with a wheelchair for the elderly. There are many activities and they are fun. The family is very satisfied.

all the facilities, staff and food are really really good. there was just a problem in the bathroom but it was immediately handled best view of the room, atmosphere and service ⭐️⭐️⭐️⭐️⭐️

The after check-out experience was top notch. They personally chat us if there is any feedback and I get to request left-behind items to be sent home!

It's fun and very kids friendly, with lots of activities to explore.

A very spacious and beautiful resort, offering one stop for all activities. Very family and kids friendly. The smallest room type is already very spacious

I've been here twice and it's always fun, there are many hotel activities that can be explored so you won't get bored! favorite!

I got a room that is the farthest from the lobby, even though I booked 2 days in advance and checked in at 11 AM. But overall, the staff were very friendly. The breakfast food are plain in taste and there's not so many variation for 5-star hotel.

The place is comfortable and the facilities provided for children are quite complete.

Very comfortable hotel, clean room, very friendly hotel staff. The herbal medicine man is super humble.

strategic location, delicious breakfast menu

I really enjoyed staying here, the kids were very happy... I think I'll be back again... 🤭

1. can upgrade the room for free by emailing the management beforehand 2. there is a welcome drink 3. many activities for children of all ages, children and teenagers, the daily activity schedule is uploaded here 4. can compliment a 30-minute photo session with a photographer for memories 5. Buffet can get a 33% discount if you are an all accor member and use a CIMB CC

I had an absolutely wonderful experience staying at this hotel. From the moment we arrived, we were impressed by the warm and welcoming atmosphere. The environment is truly authentic, with beautiful natural surroundings that create a sense of peace and relaxation. It felt like an escape from the hustle and bustle of everyday life. The facilities here are outstanding — everything you could possibly need is available and thoughtfully designed. Whether you’re looking to unwind by the pool, enjoy a delicious meal at the restaurant, or take advantage of the many family-friendly amenities, this hotel has it all. Our family felt completely at home during our stay. The staff were incredibly friendly and attentive, always going the extra mile to ensure we had everything we needed. It’s rare to find a place that combines comfort, authenticity, and top-notch service so effortlessly. I would highly recommend this hotel to anyone, especially families looking for a relaxing and memorable getaway. We’re already looking forward to our next visit!