Hotel Summerland

Explore Hotel Summerland
2.0
Poor
From 2 reviews
Cleanliness

3.0

Service and Facilites

3.0

Traveler Reviews Hotel Summerland

Number of reviews per page
20
40
Top reviews
Cláudio
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

This place is absolutely not worth staying at. From the moment I checked in, I witnessed an employee arguing with a guest who simply asked for a replacement towel because hers was stained with blood. Instead of handling it politely, the employee shouted, claiming all the towels were washed at high temperatures. I was shocked by this behavior, and things only got worse as I observed more instances of similar treatment. It feels like the place is run with the rigidity of a dictatorship, with no common sense or customer service. I chose this hotel because it was the cheapest option with a pool, but I regret not reading the reviews beforehand. Had I done so, I would have definitely booked somewhere else.
Read More
Verified traveler
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

We only stayed one night so it was a waste of money. There were lizards in the room and no WiFi.
You’ve read all the top reviews.
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved