On arriving, the systems were down and was a bit chaotic due to being taken over 2 days prior. We said we would go for a walk and check in properly when we got back. This went a little smoother but staff still didnt know 2hat they were doing. For the price you would expect a clean bathroom. However on closer inspection in the morning, it was really dirty. Unfortunatley we went down for breakfast and the poor member of staff was on her own, taking breakfast orders, cookingand keeping the drinks area topped up. All 7 rooms where full and it was unfair that she was on her own. No time to talk to you and therefore no time.to.discuss what was found.

Lovely room and bathroom, good toiletries. Coffee machine in room.

Stayed a few times and host (Tony) is fantastic- great breakfast. Sadly won’t be staying again as being taken over by a shambles of a company who have made Tony redundant - SHAMBLES!

Great traditional pub in the centre of town, Bedrooms look to have been recently refurbished and were very clean and well appointed. Breakfast was excellent.

Yes excellent stay toni the manager goes above and beyond makes your stay more pleasant 10 out of 10 for the manager he works very hard and nothing is to much trouble

Great hosting from Tony and the team. Feel really looked after. Thank you so much!

Spacious & very clean room, comfy bed, large bathroom. Good cooked breakfast and late check out.

Lovely rooms, nicely decorated & clean. Good nights sleep! All the amenities you could need. Tony is very funny and welcoming. A tasty breakfast, cooked however you like it.

Lovely room, staff were great. Centre of Ilkley. Included breakfast was fab. We stayed Monday and Tuesday nights. Would definitely stop there again.

Good pub, Rooms in good decorative order, new fittings, comfortable beds and even over the bar quiet . Staff very pleasant and attentive from the manager down. We felt well looked after.

A room above a pub.. bit not just any room. A cosy comfortable and really clean room with a great bed and really good shower!!

Check-in was easy, the staff very friendly, had evening meal before we went to the theatre then a couple of drinks back at the black hat, lively pub but very friendly

Welcoming friendly staff - good atmosphere Clean comfy room - good toiletries Very good breakfast with loads of choice Excellent value for money

Amazing room, lovely staff, great stay

Lovely stay and great value

The room was immaculately clean and the staff were excellent (so welcoming) especially Tony, who also cooked us a fantastic breakfast - we will be back!

Room was a good size and clean. We had no trouble sleeping. Good choice at breakfast. Landlord and staff lovely and friendly.

Great location. Comfortable place to stay.

A wonderful and warm welcome from the manager Tony, outstanding breakfast and Ilkley is beautiful.

Great but as our room was at the front the traffic woke us up from 5 am