I made reservation a day before arrival. I confirmation it was written check in time is from 3 pm to any time. We arrived a 22:30. Checkin was closed. No keys were left for us. We were forced to stay and sleep over night in the car. This is not a hotel and not even a place you can trust for overnight. We are with 3 children overnight in a five seats car. This is a big shame for this hotel and for hotel.com. Even the emergency number of the hotel was not active. We tried to do tater the security . No one was answering. Very bad in case someone needs help.
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Sameer
Friends and Family
2.0
/10
Reviewed 128 week(s) ago
Hotels.com verified review
Smelling of sewage overflow, dirty, broken furniture, lights not working, no attendant, fire wood and burner not available, dishwasher was not emptied, no tea .....in nutshell pathetic and regrettably bad
Nancy
Friends and Family
2.0
/10
Reviewed 129 week(s) ago
Hotels.com verified review
The stay was horrible. It was snowing and such a big hotel but no one at the reception.The wifi password given was incorrecr. Water was coming feom the window and thw roof. Frewzing cold and no firewood or firelighter provided. No one to contact as the phone provided was going to security.
Yiu Cheung Ryan
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Communication was slow and inefficient (they only replied a message in three days or so). Arrived late on the day and already told the camp site, then found that they didn’t provide the self check-in code as they thought payment was missing. Contacted hotels.com staff who was so nice to fix that.
Upon checking in, the amenities were on a rather self service basis, That’s not too much of a problem, but we didn’t expect to put together even the beddings by ourselves by paying not a cheap amount of money. Used utensils had to be cleaned by ourselves and trash had to be disposed of by ourselves too.
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Verified traveler
Friends and Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Despite the people working there are nice, it is very difficult to get the reception which was open only until 4.00pm and closed during the weekend... so if you have an issue and you need help, it is complicated.
Otherwise, fine.
Karoline
Friends and Family
6.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Når vi kom var det møkkete på rommet, masse lange hår i sengen og på soveromsgulvet. Badet luktet utedo. Mulig helt tørre rør. Tv fungerte ikke. Bra service.
Terje
Friends and Family
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Super fin plass
Maike
Business
10.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Kjempefin hytte med nydelig utsikt. Kommer gjerne tilbake
Monica
Leisure Family
10.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Flott sted og fin hytte.
Verified traveler
Friends and Family
8.0
/10
Reviewed 147 week(s) ago
Hotels.com verified review
Egentligen så hyr du någon annans stuga, var inget info om det. Dom hade kvar sina privata saker i stugan som deras jackor, skor, tandborsten och barnens leksaker. Lakanen var smutsiga som vi bytte själv. Hade varit bättre om det var som ett vanligt hotell men annars var det fint och mysigt ställe.
Kjell Inge
8.0
/10
Reviewed 208 week(s) ago
Hotels.com verified review
Kunne vært noe mer følelse av hotell opphold, ikke sengetøy i en pose, all varme slått av etc
Stine Marita
Friends and Family
10.0
/10
Reviewed 217 week(s) ago
Hotels.com verified review
Hallingdal feriepark var et supert sted for store og små. Kjempe kjekt opplegg med masse å gjøre dagen lang. Flotte hytter og flotte plasser for camping med telt eller vogn. Anbefales videre!
Halvor
Friends and Family
10.0
/10
Reviewed 231 week(s) ago
Hotels.com verified review
Fine og moderne hytter med en veldig bra beliggenhet ved elva, og rett ved sentrum. Mye aktiviteter rundt, klatrepark etc. Det ligger også en bra restaurant inne på området. Stedet anbefales!
Vivian
Friends and Family
8.0
/10
Reviewed 233 week(s) ago
Hotels.com verified review
Flott og ny hytte i hyttefelt nær Ål sentrum. Hytta hadde 3 soverom med plass til 7 personer. Flott bad og kjøkken med det meste som vi trengte på en hytte tur. Alt var flott, hadde det ikke vært for renholdet på badet. Badet så rent ut da vi kom, men da vi skulle dusje var sluket helt tett. Dette måtte de som skulle vaske på badet ha sett! Så enten har de sett det og ikke brydd seg. Eller så har de ikke vasket dusjen i hele tatt. Å måtte rense sluket på morgenen etter mange andre personer, ødela dessverre det positive bilde vi hadde av hytta. Sa fra om det i resepsjonen, fikk ikke noe kompensasjon. Så de skulle ha fikset det om vi sa i fra, men de hadde veldig begrenset åpningstider, og vi kunne jo ikke vente til langt på dag for å få dusjet.
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Lena
Leisure with Children
8.0
/10
Reviewed 248 week(s) ago
Expedia Group verified review
Flott moderne hytte som føles som en fancy leilighet med utgang direkte til terassen og skiløypa. Wifi var super. Manglet bare en fryser og en ekstra liten kjele så hadde det vært perfekt.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia