I had an amazing stay at this hotel and would highly recommend it to anyone looking for comfort, quality, and great service. From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure everything was perfect throughout my stay. The rooms were spotless, spacious, and beautifully maintained, with attention to detail that really stood out. The bed was extremely comfortable, and all the amenities were top-notch. I also appreciated how quiet and relaxing the atmosphere was—it made it easy to unwind. The location was ideal, close to everything I needed, yet still peaceful. The hotel facilities were excellent, and everything was well organized and clean. What truly made the experience special was the level of customer service. The staff was friendly, professional, and always ready to help with a smile. Overall, a fantastic experience. I will definitely be coming back and recommending this hotel to friends and family.

Everything about this hotel is great. The staff goes above and beyond and the food is fantastic. We’ve been here multiple times and will definitely be back.

Very professional and friendly staff!!!!

Would have liked more activities for kids .

This was my second time staying at Garza Blanca, and I felt it was even better than my first visit. One highlight was the Mexican night held on the beach—the food was delicious with a great variety of options. Our server, Salvador, was especially attentive and made the experience even more enjoyable. Overall, the food across the resort is consistently excellent. The only downside for me is that there aren’t enough activities, especially at night—it can get a bit boring. It would also be great if they added an ice cream or dessert area to enhance the experience even more.

Staff was attentive, food was amazing!

Love the place

Charged $150 USD for a light bulb at a "family-friendly" all-inclusive We stayed at Garza Blanca for a week-long all-inclusive family trip and genuinely enjoyed the experience, until checkout. While dining at Bocados, our 9-month-old daughter accidentally knocked over a decorative lamp on the table. The lamp itself was fine. The LED bulb inside it broke. We mentioned it to our server casually when he came by, and thought nothing more of it. On the day of checkout, we discovered a $150 USD damage charge on our bill for that light bulb. At a family-oriented resort, where you are actively marketing to guests with young children, charging $150 for an accidental light bulb replacement is unreasonable. This is an all-inclusive resort. I've attached a photo of an identical lamp from another table. Our lamp was the same, shade fully intact with zero damage. Only the small LED bulb inside had broken. This is what they charged us $150 USD to replace. If you are travelling with young children, be aware: any minor incident, regardless of how trivial, may result in a surprise charge at checkout. The resort is beautiful. The staff were friendly. But this experience left a bitter taste and is something every family traveller should know before booking.

Great food and drinks! The room and view was amazing, too!

Great food and super friendly staff. The only downside is the noise. The doors are super loud and I can hear other doors opening and closing at night.

Very friendly staff , facilities and pools in excellent conditions !

Bad service from start to finish. This is not the relaxing 5 star resort they claim to be. It’s a super resort all inclusive money making machine. From start to finish the front desk is not welcoming or helpful at check in or check out. The beach and pool servers are all annoyed to be there outside of 1/4 of the days we had a good server. All 4 restaurants we had bad service at. The food was above average for all inclusive but nothing amazing. They charge highly inflated food and drink prices so that when you tip on every pool/lunch/dinner etc meal the tips add up to hundreds per day if you leave 15% Our first room was right on the road even though we booked an ocean view room it was very loud and we had to be moved. There were 3 weddings at the resort in 4 days of us being there one being an extremely loud Indian wedding. They do water aerobics in the pool everyday for an hour and play extremely loud music to it. Disturbing 100 people around the pool for the 8 people interested in doing it. If your thing is slightly elevated all inclusive then stay here. The beach and pools are nice. The restaurants are nice. But it is far from a relaxing 5 Star experience. We will not return nor suggest anyone does. Zoetry was far better for less money.

Everything was awesome! Going back soon

Yes excellent thank you

Fantastic Resort! Food, service, atmosphere, pools. Loved every minute of our 11 day stay! We were spoiled rotten.

Everything couldnt be cleaner and great staff to help with anything.

We had an amazing time! We will definitely be back! Rooms were clean and modern. Service was excellent. Food was outstanding. My experience at the spa was also excellent! Love this resort!

food and drinks and staff

Beautiful resort!

Friendly staff. Clean rooms. Excellent food