The room is dirty, the shower is dislodged, far from the mall, and the queen is also very passive. Asking for a check out grace period at 1 is not allowed, but when you return the keys quickly at check out, the office doesn't even have anyone, you have to wait 15 minutes. That's too bad. This is the 2nd time staying at Bassura, the first time staying at Basura the marketing team is really good, our communication is delivered to the room and the facilities are explained, if the queen just gives the key, it doesn't explain where the room location is, it's bad to take it to the room , tired of it. Unfortunately forgot to take a photo of the condition of the room.