8.3
Very Good
From 68 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Apartemen Bassura City By Queen

Number of reviews per page
20
40
Customer reviews
A***a
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 53 week(s) ago
The bathroom door couldn't be opened. And it took almost 2 hours for engineering to come to fix it. Even though when I complained I had sent the video. Many of the bathroom floors were broken. The bed sheets have spots.
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1 people find it helpful
Yusuf
icon-origin-TRAVELOKA
6.0
/10
Reviewed 80 week(s) ago
Dirty closet/bathroom, no water Heater, dirty family room, dirty kitchen, not enough utensil, accommodation Doesn't match the advertisement.
1 people find it helpful
Gira A.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 87 week(s) ago
Pros: - AC is cold. - Refrigerator works. - Wifi is fast and smooth. Cons: - Water heater is not working. - Lots of small cockroaches, especially in the kitchen pantry. - Sink tap is leaking. - There is no trash can in the room. - No bathroom mat.
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1 people find it helpful
Gema G.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 105 week(s) ago
Kekurangannya: 1. Kamar tidak sesuai dengan yang dipesan. Booking yang studio, dikasi yang 2BR (Edelweis 28BG). 2. Proses cek in lama. Dateng jam 14, baru bisa masuk jam 14:30.3. Dikasi handuk basah, parah banget. Akhirnya minta yang kering, dikirim pas malam. 4. Floor drain kamar mandi mampet. 5. Jet shower bocor. 6. Kepala shower bocor. 7. Keramik depan kloset selalu tergenang air. 8. Dengan kursi/perabotan yang seperti itu, meja tidak bisa digunakan untuk bermain laptop. Kelebihannya: 1. Wifi lancar. 2. Furniture ruangan bagus. Overall: Kecewa karena UX (User experience) di kamar mandinya tidak happy.
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3 people find it helpful
cokycoklatsusu
icon-origin-TRAVELOKA
9.0
/10
Reviewed 108 week(s) ago
Need fresh towel, garbage bin, tissues.
1 people find it helpful
Linda O. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 112 week(s) ago
The bedroom studio looks luxurious and clean. I like the kitchen to cooking and tools complete. Good overall. Ans smell good. But the park area soo small and make us walking from mall.
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Eunike V. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 151 week(s) ago
Close to everywhere, safe, clean and tidy rooms, cold air conditioning, fast wifi, minus the towels have not been washed.
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2 people find it helpful
Maya D.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 160 week(s) ago
The room is dirty, the shower is dislodged, far from the mall, and the queen is also very passive. Asking for a check out grace period at 1 is not allowed, but when you return the keys quickly at check out, the office doesn't even have anyone, you have to wait 15 minutes. That's too bad. This is the 2nd time staying at Bassura, the first time staying at Basura the marketing team is really good, our communication is delivered to the room and the facilities are explained, if the queen just gives the key, it doesn't explain where the room location is, it's bad to take it to the room , tired of it. Unfortunately forgot to take a photo of the condition of the room.
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7 people find it helpful
Syifa F. S. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 165 week(s) ago
Ruangannya rapih, bersih dan wangi. Cocok banget buat staycation sama temen atau sama pasangan. Tidak akan pernah nyesel menginap di sini karena se recomended itu.
3 people find it helpful
Yunita S. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 202 week(s) ago
I really like the service, the owner is really friendly, the rooms are clean, smell good, the interior is really good, everything works, the air conditioner is really cold, just top markotop. Thank you also to the owner, the 1 bedroom again has a problem, eh, the 2 bedroom one was given. Anyway, luv
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2 people find it helpful
Poppy B. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 285 week(s) ago
the interior is very nice, clean, fragrant, comfortable so happy, 🤩
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Olivia S.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 287 week(s) ago
I have stayed here twice. The unit is very comfortable, the room smells clean. The service is also very good, Ms. is friendly. Cookware already provided can also cook there too. Really recommended place to view from the room is also good to the swimming pool 😍 In accordance with the picture, just going to be a unit by queen subscription is always when in Jakarta 👍
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5 people find it helpful
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Sr
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 288 week(s) ago
What's more confused about finding the most comfortable place to try here ... it won't regret !! The ones that are very friendly, what else is the service, the contents are all satisfying, thank you, Queen, you must come here often
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2 people find it helpful
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Sr
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 289 week(s) ago
Worth it badly! next will come here often, it feels like to have all aspects of it steady. But in my room there isn't enough pot for cooking noodles, and the lights in the room are flickering, when it comes back, it's more perfect, thank you, queen.
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2 people find it helpful
Muhamad G.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 291 week(s) ago
The place is clean, the service is also very friendly, really recommended anyway👍
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Zuvrin Y. Z.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 294 week(s) ago
Good place, there is a mall and the best one is the shuttle bus to Soetta airport.
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1 people find it helpful
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Firmansyah
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 295 week(s) ago
Good and in accordance with what was drawn basically do not disappoint.
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1 people find it helpful
ALFIYAH N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 296 week(s) ago
Just less towels, which have not been replaced.
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Reninta F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 297 week(s) ago
Although the service is friendly but disappointed with the unit. Does not match what is displayed in the application. I chose this because the ratings and reviews were good, but how come it didn't happen to me. The reason is that the AC unit is broken again, it was promised that another unit was given the picture by wa, even though it was far from the interior that was displayed but it was still pretty clean and tidy. And it turns out that on D-day the unit was checked in again, it was different from the image of the replacement unit that had been wa previously. Zonk really swears. Bring toddler 1 with mother. The four of us rent a 2 bedroom but the unit is dirty, in sepre like there are traces ... ((see for yourself)) hihhh thank God.
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6 people find it helpful
Dwi A. L.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 298 week(s) ago
The apartment is clean, cool and smells exactly like the picture on the photo. The check-in process is easy and easy. Ms. Anna and Ms. Rahmi were very helpful when I asked for help at night.
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