Overall Ratings & Reviews Heritage Awali Golf & Spa Resort – All Inclusive

Unfortunately they changed the dinner menu from international buffet to a-la-carte. Also had a couple of issues with the room, but these were resolved quickly.

Very good holiday for my family.

Clean rooms, good range of food options which includes being able to dine at the golf club, neighbouring hotels and beach club (car shuttle from reception included). Kids pool heated and we needed it for an October trip.

Lovely place. We had an issue with the air conditioning and after a few complaints we escalated to the manager and he moved us to a new room. He was also very attentive from that point on. The service in the restaurants is friendly but a little chaotic at times - lots of staff running about but not getting a huge amount done. The resort is great though, food and drink exceptional.

Bad communication

An absolutely stunning hotel and wonderful stay. Staff were so friendly and couldn’t do enough to help you have the best holiday. The food was brilliant, the activities at kids club were fun and the views were just amazing. A truly wonderful hotel!

A fantastic location, exceptional staff, good food quality. Awalii is a true five-star resort, with an all-inclusive formula that allows for an exceptional vacation just steps from the beautiful beaches of Mauritius. We were surprised by the quality of all the services, the cleanliness of the rooms, and the extreme kindness and professionalism of the staff. We will definitely return to this resort

Lovely - more options on restaurants would be great

Lovely hotel unfortunately flies and insects in the room coupled with poor service left us feeling like it was overpriced. Really good dinner booking system though!

Gorgeous hotel with very friendly, helpful staff. Good food and excellent facilities

Our stay at the resort was wonderful. The facilities were excellent and all the staff very friendly, approachable and helpful. Sorted any issues that were raised. One staff member to mention in particular is Oliver who had our breakfast drinks ready at our usual table as soon as he saw us approching. Only one small criticism was the labelling of food. On one occasion what we thought was vegetarian was in fact not. But this was promptly corrected. Overall we had an excellent holiday.

I a very good hotel with excellent service. Superb for both adults and children alike. What a bonus that there is a tailor who can make you a fantastic suit.

The property was beautiful very zen like and the staff were AMAZING. The food was average tasting but a lot of variety! The only downfall was we 2 cockroaches over 2 days.

Loved the setting and service throughout. I would definitely say there’s opportunity to review the quality of some of the menu items. We were contemplating on staying an additional day, with the resort being so great!

Disappointing. Reception staff were most unhelpful. The buffet restaurant was at best chaotic. The Blu restaurant was very nice and the staff were lovely in there. The food was generally ok but not the best. Overall this didn’t feel like a good 5 star hotel.

Had an amazing time there. Food was really good and service was generally great too. Golf was top

Perfect! We have just stayed at Heritage Awali for 9 nights and we loved it! The hotel is beautiful and on the most stunning stretch of beach. It’s postcard perfect! The room was really clean and the overall service we received was 10/10. The staff make this hotel what it is! As vegetarians and one child having a dairy allergy, the hotel could not have done more to accommodate our needs. Rohit who works at the Infinity restaurant was just AMAZING, along with Jayshnee! They went out of their way to ensure sure we were looked after every single day and Chef Deo made us the yummiest food that suited our diet. Chef Harjit who heads up the Indian restaurant was also really accommodating and the food was fab! We can’t wait to go back and are already planning another visit next year! We thoroughly recommend this kid-friendly hotel to anyone thinking of visiting Mauritius! You will have a great holiday if you stay here! :)

This property was superb in amazing setting listened to a minor concern and rectified it immediately. Thoroughly recommend.

A fantastic location wonderful service and great facilities

Disappointed by not receiving the benifits offered by my Expedia status and after your intervention the response of the hotel was intrusive and over the top.