Checkin tooks too long. The room was dirty and full of mosquitos and roachs. They didn't have even coffee cups and other kitchen utencils.
Jan
Friends and Family with Friends
4.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
No staff everything virtual. It went well No restaurant. An event was going on that was enjoyable. But I think guest should know in advance that place was packed with local entertainment. Rooms ok. Deck rotting in need of maintenance. No table next to bed, a table inside to eat at would have been nice
Kenneth
4.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Wasn’t the bungalow we paid for, was not clean. Tv in bedroom wasn’t connected to anything, pool was shut down , no restaurant as advertised. Only good was Nicole the bartender!
matthew
Business
4.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Property was a good price, but then the hot water didn't work, the shower didn't work. Decking was kinda falling apart. Bath towel was askew when I arrived, take that for what it is. Management was unavailable at check in 3 pm and in the morning when trying to work out the water 8 am. I left a day early, hopefully the will use the money they didn't refund me to fix the shower, and a few other things.
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Lisa D
Leisure
10.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
Great place. Beautiful beach
erica
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Location was amazing. Beautiful views and very quiet. Beach bar was great as well. Loved the cats on the property. Check in was a little confusing as no staff members on site as all communication is via text. And if you are planning on cooking only had 1 tiny pot available. Overall had an amazing stay and plan on returning!
Brandy Bryars
Leisure with Children
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
This place is currently getting fixed and updated and needs a ton of work but we loved it. The views are amazing, amenities were great, food great, staff was awesome. Will definitely stay again!
Alani
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Love this place! Love the cats and the environment! Great Food! Will be back!
Timothy
Leisure with Partner
4.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The location is amazing, quiet and away from noise but close to Christianstead. Bar staff at the resort were absolutely wonderful. Office staff not friendly and goodluck getting towels for the bathroom or cleaning.
James Daniel
Leisure with Partner
10.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Very accommodating and clean- chill vibe
Amy
with Friends
2.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
This was the worst hotel property i have ever stayed at. There was no one at the office when we arrived, when we did find someone after walking around for 20 minutes.She said, what do you need?And we explained to her that we were there to Check-in.She really said come. We checked into the room only to find that the headboard on the bed was broken.The walls were scratched up.There were bugs everywhere the stairs.
Walking up to the bungalow were brought it in falling apart.There were bugs crawling underneath the door there were packages the fridge was rusted and leaking and I wouldn't put anything in it. It was barely running water in the kitchen at sink. The bathroom sink was obviously never cleaned from the previous customers because they were still toothpaste marks around the sink. All of the previous customer shower supplies were still in the bathroom. After we checked in, we attempted to get a couple of drinks at the bar.There was no menu there was no sign where to do.When you got there, we started at the table and ended up deciding.I guess we have to walk up to the bar to get something to drink. Drinks were o k where gender drink the liberty to make a special strawberry drink. There was a woman changing a poopy diaper on one of the tables near the restaurant. The "beach" was infested with fleas and we are being eaten alive and was covered.
With seaweed so even if we wanted to go into the water we would have had a wade through ten feet of seaweed. There were signs all over
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Beth
Leisure with Partner
6.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The place itself is clean. It’s kind of far out from town. The staff wasn’t really friendly. I was supposed to get a two bedroom and before I got there, I was texting the staff and told them it was my honeymoon and asked if they could do something special and they said yes. When I got there, there was nothing special at all and they didn’t even have a room reserved for me.
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Amber
8.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
Our view and access to the beach was incredible! The little bungalows could use a good
Stacie
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
To be honest I was nervous after reading some old reviews on this property. But I was not disappointed!! Yes they are remodeling but that never got in the way of our great service. Room was clean. We had everything we needed. Plenty of towels and eating utensils. Oh and that air conditioner is cold. Ocean view. Staff is amazing! Only thing we can’t give a 10 on is water pressure in the shower. But it worked and if you wait just a minute it will heat up and there is plenty of hot water. Oh and we never seen one bug in our room. Now that is pretty great considering you are on an island. A few mothers earlier we visited the island for the first time. We stayed close by at a very expensive resort. That experience was a 6 at best. Drinks are cold at the bar and food is pretty good.After staying here at Bungalows on the Bay we won’t stay anywhere else. Keep up the great work on the property and please don’t lose your amazing customer service.
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Cody
Leisure with Children
2.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Kitchen sink didn’t work shower didn’t work bugs ALL over the kitchen was never cleaned the entire time we were there no new towels nothing was never asked if we needed a single thing the breakfast was non existent
Jean Marc
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The views are gorgeous nice small bungalows
Dana
Leisure with Friends
8.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Beautiful area. Our bungalows were so clean when we arrived & actually checked in a little early! The beach was beautiful! Beach bar was great! The little food truck was so good! Staff was accommodating. Getting a ride anywhere was a nightmare! So plan for that! Dont stay here if you’re not expecting a quiet, island-feel that is peaceful & cozy. The resort pets were also a plus!
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Paul
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Dg
Hollie
Leisure with Children
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
I loved the bungalows. They were so cute! The did seam to be ready for some touch ups and I was kinda sad there was no breakfast. Over all loved my stay and if I visit St. Croix again I will be staying at the bungalow!
Heather Lee
Leisure with Partner
2.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The buildings are very rundown
Rotten boards on decks walls and roofs
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia