Staff

Stayed at this hotel during 26th August and 2nd September 2024 to attend my nephew's wedding. I found the staff to be very polite and helpful and they happily go the extra mile without the expectation of a tip. The hotel itself is situated next to Victory Square and other key visiting sights are walkable or a short taxi ride away. (BTW taxis are relatively cheap - can travel 5 or so miles for £3-4). I found the hotel clean with reasonably good facilities - enjoyed the free access to the outdoor pool, sauna, steam room and the jacuzzi after a day of shopping or sight seeing. One particular useful feature in my room was the "Jack & Jill" wardrobe - can get access from both the bathroom and from the room - so no need to take clothes to wear to the bathroom. Talking of bathrooms, in the room I stayed (#509) it was

Proper staff were excellent. Room was huge but it was very old. Had a musty smell, had to open the windows just to breathe.

Nice friendly staff and a comfy bed

Great location and friendly personnel

Very old hotel, looks like more two star hotel with tiny TV

Terrible experience. Problem with the key. Very tiny TV. Some stranger came to the room using key while I been sleeping.

I was pleased to stay at this hotel. All staffs were friendly and helpful including restaurant staffs. The condition of room was very clean and neat. I will stay again at this hotel when I visit Bishkek again. Pleasant place! I highly recommend!

Very friendly and helpful staff. Good location.

Nice location. Everything is nearby. They have a heated pool and a gym.

Friendly and comfortable

Friendly helpful staff

A lovely hotel in the city center. Clean, comfortable with most friendly and helpful staff.

Service and food was outstanding. Will definatley be back.

good location modern hotel and good service. best hotel to stat in center everything 10 min walk.

Was here for 2 weeks. On my first day I stubbed my toe on the sofa corner so please be careful with that. As mentioned before, the control at the entrance both for vehicle and bag check like the airport is appreciated but it does get tiring. I suppose it is necessary in this country. I believe it's the best hotel in the city so stay here. (Note about taxis when you arrive: Taxi to and from airport should cost 500 Soms. Also taxis hire only one client at a time so don't be confused when you first arrive.)

I was here 2 weeks for business. This is the best hotel in Bishkek. There is extra security (like when traveling at airport). Staff is helpful. Breakfast for me was a bit expensive- 14 dollars- so only used a couple times, you can eat a nice breakfast nearby by (like at Adriano's for 3 dollars or at Loshkas for 2 dollars) The pool is nice. Cleaning people a bit tight on soap, they also left me an alarm clock in room with no batteries. Avoid rooms with view of the pool since the window is full of guano. The restaurant in the evening is very good and worth the price.

Great place to relax around the pool after a gruelling trip around Kyrgyzstan.

Very friendly service across all areas, comfortable bed and good shower. Perfect ingredients for a business trip.

clean hotel in a good location and friendly staff reasonably priced